AL
ADAM MARC LEONARD
Aug 11, 2025
NEVER COMING BACK HERE. Zero stars if I could.
Came here night of 8/10 after midnight.
1. The entrance on Laurel street was unusable. Not sure if that was a late night thing (this may not be EVGO's fault) but form other reviews it may be permanent.
2. Chargers were hard to find. I drove around for 5 minutes before finding them.
3. All chargers were out of order. Could not charge.
App owner responded to my initial review that "chargers work hard and 'sometimes' have to take them down for 'maintence' ". 😂 😆
After reading other reviews, that seems to be all the time, or at least for several consecutive months. And they seem to post that same bullshit reply to several others who report the same problems I did, going back over a year.
4. My app was not working (I could never create an account for the whole week I had my rental), so the garage try to charge me $23 to park there for only 20 minutes. Attendants had to override so I could get out of there for no charge.
2 of 8 chargers work
Come on EV Go!
Company tagline: “OUT OF ORDER”
The slowish, 50kw charging speeds I can deal with. This location is near a great neighborhood where I can buy a cup of coffee or grab a bite, and when I return I’m near my charging target. So far so good.
But, having almost 40% of your charging ports out of service is completely unacceptable.
Pull it together.
JA
Jessie Wu Antonio
Oct 2, 2023
Pretty fast charging, about 20% in 30 mins. It’s down 2 floors. To exit, make sure to go to valet on the left so that they can comp your parking fee.
EVGO CHARGING STATION is well maintained, easy to find, with friendly, supportive help.
The 10 charging stations are intermingled into three stories of parking. Most Level 2, high-speed chargers, are located on the garage's "Level One," the lowest level; J1772, CCS, and Tesla plugs are available.
Enter using the EV lane and grab a ticket. You'll need a cell phone and credit card. (The cell phone is only necessary if there's a charging problem.)
THERE IS NO PARKING CHARGE. When exiting, the ticket must be approved at the level three, reception desk. Then use the EV exit lane.
There is a wheelchair accessible bathroom on the entrance level three, the street level.
Also see review under Aladdin Airport Parking.