Enterprise Rent-A-Car

Reviews

• RR

  R R

  Jun 24, 2026
  5.0
  Excellent service every time at the Miramar Road East Enterprise branch. Thank you!
• MG

  Miss Grace

  Jun 22, 2026
  5.0
  I'm definitely coming back to this location next time! The manager this morning told GREAT care of me despite an unexpected flat tire situation and a force vehicle downgrade during my trip-- THANK YOU!!
• LR

  Luke Robinson

  May 26, 2026
  1.0
  Unfortunately I had a bad experience today. Story time... It is my birthday. I wanted a specific car for a birthday road trip. I called the office directly. Or thought I did. The entity taking the reservation promised a jetta. Said it was their standard. I said I'd pick up at 4:30. I arrived at 4:30. I waited 30 min. The car is ready and it's a Carola. The gents at the sales desk apologized. No hard feelings to them. I look it over and give it a try. But at the end of 15 odd minutes it's not what I wanted. No point driving something you don't like for a week. It wasnt a nesecciry rental. I took it back. Asked for an upgrade. They said they had nothing to offer. It was near closing 5:50. So understandable. I asked for a reciept of return. They told me they would take care of it for me. Not to worry. And would email it. No email yet... 🤔 I'm not swearing off enterprise. But if you want a specific car don't trust their phone system. And I'm surprised they couldn't give me an upgrade. Probably cause it was late? My wife rented from the Clairemont store not too long ago and they happily and easily swapped cars. And I had a corporate code and they told me if reserved over the phone I couldn't use it... 🙃. ToO LAtE! So sorry... 🤔 Good times. It was just a bad day all around and upsetting since itnall started woth the phone voice whonpromised me one thing and i was presented with another. This set my trip back a bit. Going to avis at sd international Airport instead. More options wizard number better deal... just a hastle.to get too. Sigh. Sorry for the long review. But it's been a long day. Much love. That VW Guy. 😉
• MB

  Michele Bingham

  May 26, 2026
  5.0
  We rented a car for Memorial Day weekend and the line was out the door on Saturday morning. Jae Johnson was by himself doing his best to help everyone and get them on the road. There were some customers that were being difficult and very rude, and he remained calm and professional the entire time. I was impressed with his demeanor and composure. You really do have a great asset with him. He was also there when I dropped the car off and again, very efficient in getting me out the door and on with my day.
• WC

  William Chen

  May 23, 2026
  5.0
  Came here on a busy Saturday morning after my wife’s Audi A5 was broken into for a Geico rental (Audi dealer next door refused to provide a loaner because we were filing an insurance claim). Was expecting a generic vehicle, but Javian the assistant branch manager was amazing and totally hooked us up with an Audi Q7 last minute!! Shout out to J and the enterprise team for making our day.

Frequently Asked Questions About Enterprise Rent-A-Car