Enterprise Rent-A-Car

Reviews

• FV

  Flavia Virgili

  5 days ago
  5.0
  Had a great experience at Enterprise in Mira Mesa. The entire rental process was so seamless and stress-free from start to finish. Britney was especially great — super helpful, friendly, and made everything easy. Would recommend this location.
• MG

  Michelle Golden

  May 2, 2026
  5.0
  I highly recommend the Enterprise Mira Mesa location as the staff is always so nice and efficient. Good prices too.
• TB

  Tim Bittner

  Apr 28, 2026
  5.0
  I have rented a car many times in my 40+ years driving. Brea and Charlie both are the best people I have ever dealt with renting a car. I will use Enterprise Mira Mesa again. Backstory: after an accident, USAA had me use them while my car was being fixed. During that time, my father went into hospice and only had a short time. I needed to drive to see him and needed a bigger vehicle. Charles and Brea didn’t have a van, but told me give them an hour. An hour later, I stopped by to swap out my car and hit the road. They went above and beyond to help me in a time of need. They are hands down the most professional people I have dealt with at any car rental place.
• AP

  Aryen Palkar

  Apr 1, 2026
  1.0
  I had a terrible experience at the Enterprise location on Miramar Rd (6330 Marindustry Dr, San Diego). I had a confirmed sedan reservation for 11:30 AM and even arrived early. The employee told me the car was still being prepared, so I asked if I could step away for about 10 minutes and come back—they said yes. When I returned (in less than 10 minutes), they had GIVEN MY RESERVED CAR TO SOMEONE ELSE. Instead of honoring my reservation, they told me to either take a van (which I never requested) or drive 30 minutes to another location. This completely disrupted my plans and forced me to spend extra time and money, including renting another car just to fix their mistake. To make matters worse, I filed a formal complaint with their customer service team and received NO RESPONSE. The lack of accountability is just as frustrating as the original issue. What’s the point of making a reservation if they don’t hold it—even when you show up early? This was extremely unprofessional and disrespectful of my time. I expected much better from Enterprise. I would not recommend this location to anyone.
• AT

  Allison Tedesco

  Mar 31, 2026
  4.0
  Charlie and Bri saved the review! Their customer service was so friendly and accommodating. Well done. Enterprise should be so pleased with how well you represent the company. The cars I rented, however, were surprisingly rough. The 2024 Camry I rented drove very nicely but the air freshener smell was so incredibly strong that I got ill on the 15min drive home. While the smell dissipated over the week I still got headaches, so I exchanged the car. The second car I rented, a 2025 Mazda suv, was fine but some of the electronic elements didn’t work. I couldn’t connect my phone with Apple car play or the cord and the volume wouldn’t turn above 4. There were a lot of buttons that just didn’t do a thing. I’ve rented from other rental car companies over the last couple years and I’ve never had a subpar car experience like this before.