Enterprise Rent-A-Car

Reviews

• AD

  Amanda Downing

  Jul 10, 2026
  5.0
  I rent a car regularly for work and this location's team makes it such a positive experience. The pickup rides are always on time and easy to schedule. I appreciate that they take my cues on if I feel like talking or need a quiet ride. Big shout out to Jae who has been super supportive of requests, preferences, questions, and making it a very efficient process.
• LG

  Lina G

  Jun 22, 2026
  5.0
  I recently visited the Enterprise on Miramar Road and received some of the best customer service I’ve had in a long time. The Assistant Branch Rental Manager, Jae Johnson, went above and beyond to make sure I was taken care of. He was professional, efficient, and genuinely attentive to my needs It's rare to see this level of dedication to customer care. Thank you, Jae, and thank you Enterprise for a seamless experience! Will definitely be back.
• SS

  Samiullah Samsor

  Jun 17, 2026
  1.0
  I visited this location to rent a Nissan Pathfinder and unfortunately had a disappointing experience. The representative, Jay, was not very helpful when I asked for assistance with my reservation and application. When I had questions about the protection plan and coverage for my children traveling with me, the explanation was unclear and the conversation felt argumentative rather than informative. When I asked to speak with a manager, I was told he was the manager, and when I requested a business card, he said he did not have one. Overall, I felt that customer service could be improved significantly. I hope management reviews this feedback and focuses on providing a more welcoming and helpful experience for future customers.
• RJ

  Roh Jong

  May 27, 2026
  5.0
  Very very helpful staff. Professional. Booked online will speed up the car pick up process, truly recommended. Big shout out to Brianna. Thanks for offering to send me back to my hotel when there’s no uber to pick me up.
• BP

  Bhavik Patel

  May 26, 2026
  5.0
  Bree and Charlie provided absolutely fantastic service. Even though I made a last-minute reservation over a busy holiday weekend, they went above and beyond to find me a car. Later, when I encountered an issue with the vehicle during my rental, they were incredibly supportive and quickly arranged a replacement for me while I was on the road. Thank you so much, Bree and Charlie, for the outstanding customer care!