Dualtone Muffler Brake and Alignment

Reviews

• SL

  San Diego Biz Law

  Aug 26, 2026
  5.0
  I had the most phenomenal experience at DualTone. I was referred to them and had the absolute privilege of working with Greg Nelson, the service manager. He respected my time. He got the work conducted rapidly (major suspension work, brakes and alignment) and perfectly. The customer service level was some of the best anywhere. He did not just read me back what the employee manual stated, he spoke to me, we had a conversation, he educated me (my request) regarding the major repair, and then we got to know each other as people. I will always return to them for work they conduct on my car, and hope I always have the pleasure of working with one of the best Service Managers in San Diego, Greg Nelson.
• KG

  Kim Goodwin

  Aug 26, 2026
  5.0
  Fast, friendly, efficient. Highly recommend!
• JS

  John Skirgaudas

  Aug 24, 2026
  5.0
  Personalized service an excellent wheel alignments. I have been taking my cars there for many years.
• CG

  Conor Grimes

  Aug 11, 2026
  5.0
  Angel is the man! Incredibly transparent, detailed and understanding. They got my old GMC Sierra back up and running like a dream.
• MM

  Mickey McDowell

  Jul 17, 2026
  5.0
  I don’t write a lot of reviews. But these guys deserve one. I went in needing a new catalytic converter and was concerned about a noise I was hearing. This guy NATHAN greeted me, dude was so clean cut and buff he looked like a mechanic u would see in a movie. He listened to me, listened to my car a bit, and in minutes he had a plan. After leaving my car for a day, upon picking it up I noticed another odd sound.. Feeling almost rude, I went back and explained I was worried about a sound. This dude Nathan was not only patient and understanding, he insisted I take him for a ride so he could try to help figure it out. Later, we would learn it was nothing to be concerned about, but the amount of patience and care this guy showed me was genuinely remarkable. I’ve been to ALOT of auto shops over the years, NEVER seen someone care this much about helping me. Dualtone is lucky to have NATHAN, guys like THAT are why we come back. PS, yall at Dualtone better be paying that guy top dollar, I know business owners that would kill for an employee like that.

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