Alamo Rent A Car

Reviews

• AP

  Anthony Paternostro

  6 days ago
  5.0
  Outstanding experience. Easy check in and vehicle return! Also, Alamo's customer service was fantastic. We had a minor issue that one of their reps quickly resolved, and even provided a discount for the oversight. The vehicle was also excellent. Alamo will be our first choice going forward. Thank you
• LC

  Lilli C

  6 days ago
  5.0
  Ali checked me in today and helped me find an amazing rate for my vehicle. He was probably the nicest person I have ever encountered at an airport and I fly weekly. I never write reviews but I had to make sure he got some recognition because he deserves it. Give that man a raise 😭
• CB

  Chris Bell

  Apr 30, 2026
  1.0
  Didn't have a great experience, customer service very poor. Contacted customer service twice last year to ask for a refund. Was told it would take 21days to process but never received the money back. Checked in with them a second time, same result. Wasted hours trying to get a refund in which they make it impossible. If you are the manager of this business feel free to contact me to resolve and I'll update the star rating.
• PV

  Phoenix Voorhies

  Apr 25, 2026
  5.0
  I don’t usually write reviews, and I’ve definitely never felt compelled to write one for a car rental company. Typically, the experience is just fine. Functional, a little impersonal, nothing memorable. But this location completely changed that for me. From beginning to end, my experience with this Alamo was exceptional. The team was genuinely kind in a way that felt effortless, not performative, and they handled an unexpected issue with such care and ease that it actually became a highlight rather than a frustration. Everything about the process was smooth, thoughtful, and human. This experience made me a loyal customer. I would genuinely spend a non-trivial amount more just to rent from this location again the next time I’m in San Diego.
• JC

  Jenn Catherine

  Apr 24, 2026
  5.0
  I always have a great experience with Alamo. The cars are clean and reliable, but what stands out is the customer service. In particular we were helped by Ali at the check in counter yesterday. Even with a long line of people, and us trying to check out through the kiosks, Ali was so kind and efficient to all customers. He took the time to help us at the kiosk without us having to ask, while also managing the customers at the desk. Customer service like this makes me loyal to Alamo.