Quick Quack Car Wash

Reviews

• KJ

  Khalei Jacobs

  4 days ago
  5.0
  Defined somewhere I come to a lot didn’t realize how important it was to have something that would help me without asking for it
• FG

  Fatima Matias Gonzalez

  6 days ago
  1.0
  I been coming to this quick quack for a year now since my bf lives out here. At first it was a great experience. Lots of vacuums and big area to move around when trying to back up from parking spaces. Car wash would leave your car sparkling clean. Customer service was great until today. I pull up trying to pay for the basic because it’s not in my budget to activate my membership as of now. I tell the guy I want the basic but I can’t barely hear him say anything since it’s loud due to vacuums. He kept on saying some things until I said I wanted the good luck wash then he took my money. I don’t understand why he wanted to me to say good luck wash instead of the basic but okay whatever. I get my wash and I’m vacuuming until I notice my car is extremely dirty from the hood that when I wiped it my finger my finger was filthy black. I went to ask for a rewash and I was denied and was told they don’t do it for the basics. I called customer service and went back again with customer service on the call and still denied it and the guy was speechless when I told him what the website said. Sure I did leave the location but I was at McDonald’s right next to the location and of course it had been more than 30 minutes because I wasted time asking for another wash and on customer service.Truly bad customer experience and worst experience I’ve ever had at a quick quack and I believe my first bad experience. The two employee I don’t know their names but one of them was black and the other one was Asian. It’s heartbreaking that you’re at work unhappy and giving bad customer service because of your personal issues is not professional at all. Thanks to customer service I was able to get my wash at another location I will gladly never come back to this location. If you ever have any kind of issues do reach out to customer service because the wonderful lady who helped me out was an ANGEL 😇 It’s import to be kind and professional at all times especially kind with what’s going on in this world. I hope everyone else has a better experience than mine because this is experience is unforgivable.
• HS

  H Saf

  Aug 23, 2026
  1.0
  Hello Quick Quack Management, I visited your location today as a Quick Quack customer. I actually have three car wash memberships with Quick Quack, all three being ceramic memberships, so I am a regular and loyal customer. After going through the car wash and parking in the vacuum area, I noticed that there was still dust, dirt, and sap sticking to my hood. I tried cleaning it myself, but I felt the car needed another rinse/wash to properly fix the issue. Because I had already gone through the wash, I was looking for a reasonable way to get back in so the remaining dirt could be taken care of. There is another gate/access point past the main Quick Quack gate, so I thought there might be a way for a customer who had just gone through the wash to return for another pass. An employee who I had already spoken with about the issue approached me and told me that I needed to leave, drive all the way around, make several U-turns, and come back to the entrance. I was not trying to take anyone else’s place in line, and I was willing to wait my turn. My concern was simply getting the service corrected. What disappointed me was the lack of assistance. As a loyal customer with three ceramic memberships, who had just gone through the wash and was trying to address a problem with the result, I expected the employee to help find a safe and reasonable solution rather than simply sending me out to drive around. I would also like management to review the employee’s conduct and the situation in the vacuum area. I will attach a picture that I took showing the employee spending time with another individual in the vacuum area. I do not know the individual’s relationship to the employee or whether they are connected to Quick Quack, so I am not making any assumptions about that. However, from what I observed, there appeared to be people hanging around the vacuum area and socializing while employees were working. My concern is that this type of distraction may affect the level of attention and customer service being provided. Instead of helping me resolve an issue with a wash that had just been completed, I felt like I was being treated as an inconvenience. I also don’t think customers should be put in a situation where they feel they need to make complicated or potentially unsafe turns just to return to the car wash for a service issue. I would appreciate it if management could look into what happened, review the attached picture, and consider having a clearer process for customers who have just completed a wash but need to return because their vehicle was not properly cleaned. I have three ceramic memberships because I value Quick Quack’s service, and I hope this experience can be addressed appropriately. I would like to continue being a loyal customer, but I also expect a reasonable level of customer service when there is an issue with the wash. Thank you for taking the time to review my concern
• SS

  Steve Schmorleitz

  Aug 12, 2026
  5.0
  You get unlimited car washes with membership. My xar was cleaned well. There are also powered self-service vacuums for keeping the inside of the car clean too.
• JB

  Julie Berger

  Aug 11, 2026
  4.0
  We need glass wipes and the towels refreshed more often. A lil more soap would go a long way. The wash is strong enough to take of car attachments but not bird poo...

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