WI
Will Gay III
Apr 11, 2026
I ordered parts to the Folsom dealership, but their location was experiencing some problems, so I reached out to Roseville. I was helped by a gentleman, I believe named Hunter, who understood the problem and went out of his way to set things right for me. He even called Folsom and talked them through everything so that they would know how to handle things in the future. He made sure the part was there, ensured the previous order was cancelled and refunded, and everything went perfectly. We would all be better off if there were more people like him taking care of us. Thank you for everything
GL
Garrett Lawson
Jan 24, 2026
Always have a good experience having my car worked on here. Would highly recommend.
AV
Alfonzo Villafane
Nov 10, 2025
Do not bring your vehicles for warranty work, I had a transmission issue under warranty. I had issues before and had the transmission replaced (Nissan). The dealership claimed no issue with the transmission, I asked what diagnostic steps were taken, it was basically driving it and running the scanner, very basic. Like I said I had issues before and knew of more intricate diagnostics steps my previous dealer took to find proof the transmission was bad, this dealer refused to do those diagnostics without additional payment. Also THEY CHARGED ME $120 TO DO WARRANTY INSPECTION , they noted the $120 charge that with pen on the paper they gave and I believe was not noted in the system. To top off the advisor kept interrupting me on the phone and he just hung up me mid sentence after they had my car for 3 days without any updates, I had to call to find out the status of my car.
MK
Mariea Kirkman
Jan 20, 2025
I stopped in Nissan parts department to buy a new mug to go with my Nissan 2024 Aryia. I love the new layout that parts and accessories has remodeled and more organized. The best customer service always with a smile and makes you laugh. The product of my mug keeps my water cold for days. Great accessory that fits conveniently in my cupholder. Thanks Nissan