Future Nissan of Roseville

Reviews

• NP

  Nate P.

  1 day ago
  1.0
  Got myself a 2022 Nissan Altima thinking everything was cool and got a good deal, until a week later i keep noticing two tires keep losing air and i need to inflate them everyday. Take them to Americas Tire shop and guess what? They sold me a car with two tire patches (NOT ROAD WORTHY!!!) and didnt say anything to me even with having their “ pre-inspection “. Bring evidence back to Nissan, waited 20 minutes for someone to finally to talk to me and i think his name is Brian? A sales manager comes out and talks to me in a disrespectful tone asking me “ So what do you want? “. I asked to be reimbursed and that took 2-3 weeks after being practically toyed with and told to talk to 3-4 different departments that all pretty much gave me the run around. He finally coughed up the check after i told him to his face, “ I feel like im being given the run around”, tells me to come back in a couple hours, shoves the envelope in my face and says “ Sorry for the run around” in a sarcastic manner. I shouldve demanded they take my car back and made a complain with the BBB. Terrible dealership, terrible salesman who prey on old people. Do better.
• MW

  Mike Waddell

  1 day ago
  3.0
  If you want an honest review here it is. It was decent, little on pushy side. I get it , it's a buisness, need to make money. But when a customer gives you there comfortable price range. Don't tell them I cant I cant I cant. Then turn around and say ok we will do that. Also don't give a percentage rate on a lone and then pretend to be working hard to lower it . The lenders give you there bottom number right away. Just be honest . Now the car i just got. The blue book for re sale for a dealership was maked up ruffly 9 grand above that. So when you have wiggle room to get the payments to the customers comfort zone. And if you tell your customers that the owner says sell the car even if it 1 dollar above the bluebook do it. Then lower it to that point if that is what it takes to get the prices in the range of the customer to comfortably make the payments. Now I was told several time you all pride yourselves on being honest and transparent. But that is not was being practiced the past 2 days of getting me into the car i was looking at for my needs. Now for me I like the arnt of bartering back and forth and I like the challenge. But for many many others it is very stressful and uncomfortable. So they get into situations that are above there golden zone of comfortably of makeing there payments. I am now on day 3 of finalizing my dead should be done today.
• PL

  Patrick Lomperski

  4 days ago
  5.0
  I had nothing but good experiences here. Every person I worked with was fantastic and very forward about everything which was especially what I needed being a first time buyer. Jordan was the first person who helped me and made sure I had the easiest time testing the cars I wanted to. Christian help me understand the numbers and what the worst case scenario would be and Joey helped me on the financial side understand everything I was signing and what the warranty meant, he even helped me see based on the things the system recommended to me what would be worth it in the long run. Overall everyone was super kind, helpful, knowledgeable and just a wonderful guide.
• CI

  Cesar Ibarra

  Aug 28, 2026
  1.0
  Their parts and service department doesn’t respect their own Nissan’s coupon specials. I took my car for a repair that I thought was needed it… turns out it did not and they recommended another repair when I got called I asked the service guy over the phone if a coupon was valid from their website he told me yes we’ll look at it. I go in and he had the bill all ready for me and when I showed the 25% coupon I got from their own website he said it was valid only for A/C even though the coupon says clearly A/C check OR recommended repairs. Manager comes to say exactly the same thing that’s only valid for A/C check I asked then why do you have an OR in there? Keep saying same thing over and over and apparently I wasn’t the first one that came argue about this misinformation if I would have known this was gonna be the situation I would have taken my car elsewhere… They do everything they can to steal customers money but definitely not coming back to this place… better hope they place me in their do not call list or a lawsuit will be coming their way…
• DD

  Denine Duarte

  Aug 25, 2026
  5.0
  I had a lil different experience with my adventure with Future Nissan. My cars engine failed in Roseville on the freeway . We called for tow truck and waited hours due to our insurance tow. We called Future Nissan and a employee answered the phone . My husband explained that we broke down traveling in Roseville area . She said yes just have it towed here we will have someone check it Monday when service opens. It was 104° out that day . They gave us instruction on how to leave the key in envelope. We arrived by tow and there was a young man standing selling cars. Very welcoming young Asian gentleman. I can not recall his name he helped us get this taken care of. We spoke on Monday to Jeff in service who was navigating the repaired and got us a rental car. The following Saturday we drove 1.5 hrs back to the dealership to pick up rental car. Thank you Olga abd Curtis for your help. As we walked around the lot after we got rental car keys we were approached by Damian the sales rep . He took us around having us several choices and being very patient as I wasn't there to buy a car just pick up a rental . I was intrested in trading my car so we test drove a few cars and I went inside to talk with finance . There we met another salesman Franz he was assisting our sales rep in trying to get us financed. The numbers were really not what we wanted so after a few hrs we decided to leave. The next 2 days Damian kept in touch with my husband he really wanted to help us and really cared. 3 days later I got a phone call from Christian sales manager I think. He said he wanted to follow up with us on why we didn't drive home a new car. I told him the numbers were not something I could do . We'll he went above and beyond and got us financed with a reasonable deal and we now own a New Nissan Pathfinder . We are very excited . Thank you Joey in finance. You all Rock and we are very happy with our purchase . And Experience with this dealership. This dealership goes above and beyond . I slso want to recognized Edgar for my great orientaion with my new vehicle. I will be back for future purchases. Thanks Guys

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