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Ryan Nielsen
Jul 12, 2026
We booked a two-door sports convertible 24 hours in advance because it showed as available online. Just 10 minutes before closing, CJ called to say the car was no longer available and that a four-door sports sedan would be substituted instead. We called back about 45 minutes later, but the office was already closed.
The next day, we went to the location hoping to see what other options were available. In his voicemail, CJ had said the manager, Daisy, would be there, but we were told no one from the exotic rental department was working that day. Despite several exotic vehicles sitting in the staging area, we were told we couldn’t choose any of them and had to accept the substituted sedan.
The last-minute change, poor communication, and inability to work with anyone from the exotic rental team made for a frustrating experience. Reserving a specific vehicle in advance shouldn’t end with a take-it-or-leave-it substitute.
Despite safety concerns and communication issues with a Porsche 911 I rented that caused great stress on a trip to Santa Cruz, they came through at the end and reached out and make things right to make sure I return again. Chris was great.
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Shawn Nelson
Sep 20, 2025
Daisy is the best! She always makes sure the car I want is there and ready when I need it. She's the best exotic rep I've had the pleasure of working with out of any of the locations I've used.
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Tyson Maytanes
Aug 25, 2025
Daisy was such an amazing rep to deal with. When a car fell through she didn't hesitate to upgrade me. Made for just an outstanding weekend and surprise for my wife! Can't recommend Exotic Cars by Enterprise enough. Fantastic line up of cars and the best customer service.
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Eric Whitney
Jul 17, 2021
Great selection of vehicles and outstanding customer service