LP
LisaMarie Prince
Sep 30, 2026
*update* They’ll respond asking you to email them and they do NOT respond just like the managers of this place* People need to understand that we are protected under the consumer laws here in CA. I’m providing them a week left before I properly notify them of just that.
If you're trying to save yourself a hassle by purchasing a new trailer with a "warranty" by thinking you'll have no issues think again! We were shown one trailer and then purchased one that came to their lot broken. Mike doesn’t seem to understand trailers and how they work and what they have on them. JD in sales will blow up your emails and phone until he can get you in for a sale. David will tell you he’s the guy to contact if you need anything at all and have any issues, yet contacts you back days to a week later . Fully ignores the problems. Have owned the trailer for a month and haven't been able to use it yet because the bathroom door jam and striker plates have issues. The repair that we waited for authorization for warranty work (2 weeks and constant checking in) was done so bad it looks like they allowed someone to handle tools that shouldn't be. They said an hr of work was authorized and their tech spent 3 hrs hacking away at the wood in the door jam and installed the striker plate in sideways using different screws. Now we are waiting on yet another authorization for this bad repair job to be fixed as the whole door jam isn't even in straight . Nothing but a run around and multiple emails and phone calls to managers. Nate is a very unprofessional individual who speaks over customers especially telling us that it’s a usable door yet you have to put your body into to close it and that the very horrible epoxy job is adequate! No no it’s not this is a brand new trailer and the door is even bowed. The wall is crooked and the door can’t even shut correctly. This is a month old BRAND NEW trailer. Seems to me maybe the ones done wrong by Camping World and Keystone need to get together on some of this.
Nobody could do better than the folks at Roseville Camping World!! Sean was/is EXCELLENT!
A few weeks ago I went into this location with my fiancé (I am a mobile mechanic and she is a traveling nurse) and we were met by a salesman named Jason. My fiance and I are both in our mid-late 20s, so I guess he saw our age and acted accordingly, of sorts. We were more just looking at current options to purchase a unit in the coming months as we're preparing to move out of state, Jason actively tried talking us out of even looking at units right as we walked out of the office, I guess he had more important things to do than make a sale. We told him we would still like to look, he showed us a few units and wasn't very helpful, didnt know anything about any of the units he showed us, we got to one rv in particular which was a class b unit (I was currently in school to get my class A) and it was really nice and very affordable not to mention. We walked inside, looked around inside and out and fell in love. We were discussing the possibility of coming back in a few weeks before moving and purchasing that rig. By that time though, we went to go speak to Jason and he was nowhere to be found. We ended up walking inside the main office and seeing him talking to a coworker at a desk. After seeing that, we decided we were going to take our business elsewhere. We ended up purchasing a different unit from a private seller and it was the right move. I get that were a young couple but thats no way to treat a potential customer, whether were buying today or in 3 months. We have both done very well in our lives and to see someone acting like were children not willing to spend money, was insulting to say the least. The rig we were looking to purchase was about 50k, I couldn't be happier NOT buying from Jason. Happy Daze RV off el camino Ave was a much nicer experience, despite us ultimately buying from a private seller. I would much rather go to happy daze over camping world.
Side note, we asked Jason about the giant flag that was stolen towards the beginning of our encounter, he seemed genuinely irritated that we even asked the question. Maybe he was hungover? In a bad mood that day? Not sure. But terrible salesman all together. If I could give them zero stars I absolutely would.
MR
Michael Rovelli
Sep 7, 2026
God bless camping world and God bless the salesman Brandon going above and beyond in helping my grandfather purchase his first mobile home to travel across the USA 🦅🇺🇸 this fall in luxury thanks to Brandon’s passionate professional guide in selecting the best option our families needs and budgeting. Explained simply and straightforward, this is how business SHOULD be conducted at every establishment.This gentleman is the bees knees 🐝 🦵
Camping World of Roseville is a fundamentally broken operation. Do not waste your time or money with their consignment program—I nearly lost thousands of dollars because of their complete lack of internal communication.
I should have listened to the warnings on the internet and owner forums. Camping World suffers from systemic disorganization and gross misrepresentation across their departments. My consignment experience was a complete disaster from start to finish. It began with their nationwide intake crew, who were perfectly pleasant upfront and explicitly assured me that a minor, fully disclosed soft spot on the floor would be a complete non-issue for their program. That turned out to be an empty promise once the rig actually arrived on site.
When the trailer was delivered to the lot, the breakdown became obvious. The consignment representative assigned to Northern California doesn't even live in the state and couldn't be bothered to return emails or communicate with basic professional competence. Meanwhile, local lot management completely reneged on the intake assurances. Rather than pricing the unit to sell, they listed it so ridiculously high online that it had virtually zero chance of moving, all while claiming they "shouldn't have accepted it in the first place."
After effectively crippling the consignment effort, they presented an aggressive deadline paired with a bottom-barrel wholesale cash offer after almost 30 days on the lot—pennies on the dollar compared to retail market value. Since I was ready to go the wholesale route to resolve the situation, they treated it like standard procedure, but the financial hit was severe.
To make matters worse, their lot staff handles customer equipment with shocking incompetence. Upon dropping off my trailer, I personally witnessed the crew drag a 5th wheel across the pavement without fully retracting the front struts, grinding metal straight against the asphalt right in front of the owner.
If there is any saving grace to this experience, it is that the on-site sales manager was accommodating and helped me exit the situation as graciously as could be expected by facilitating the retrieval of my RV without any unnecessary fanfare except the part where my title was almost lost somewhere on the property. Given the complete lack of alignment between their intake team, remote reps, and local management, I strongly advise steering clear of Camping World of Roseville.
