SpeeDee Oil Change & Auto Service

Reviews

• MM

  Matt

  Oct 5, 2026
  1.0
  ​Extremely disappointed with the poor service, unprofessional staff, and property damage. ​I brought my 1999 vehicle in for a standard smog check at 9:30 AM, but my car was not completed until nearly 5 hours later. During the visit, the staff claimed they could not locate the OBD port and made me come back down to the shop to show them where it is located in the center console, claiming liability issues prevented them from pulling it out themselves. After confirming that once i assisted them with this thst they would put my car in ext, rigtfully so, ​they deliberately delayed shuffling the service order and taking in vehicles that arrived long after mine ahead of me. The staff was unapologetic. ​Despite being a loyal customer who has previously serviced two other vehicles here without issue, this experience was completely unacceptable. To top it all off, my vehicle's door was chipped during their care (see attached photos). ​I expect management to contact me immediately to address this property damage and resolve this situation.
• LL

  LoRee LaMoureaux

  Sep 30, 2026
  5.0
  Absolutely happy with all the great workers that take pride in service of all vehicles!!
• SA

  Stevan Andrews

  Sep 26, 2026
  5.0
  Fairly priced and timely service.
• BL

  Betty Lee

  Sep 24, 2026
  5.0
  Professional service, paying attention to making sure your car is treated like their own. Very nice people. Thank you!
• CA

  Christopher Anderson

  Sep 23, 2026
  1.0
  I’ve been going to SpeeDee Oil in Rocklin for more than 20 years. I grew up in this area, have been a loyal customer for decades, and have always preferred supporting a local business when I can. Unfortunately, their new 3.9% credit-card surcharge may be what finally sends me somewhere else. I called the shop after noticing the charge and was told that they’ve been paying roughly $80,000 a year in credit-card processing fees and, with their new payment system, they’ve decided to pass those costs directly on to their customers. I understand that businesses have expenses. Credit-card processing is one of them. So are rent, utilities, insurance, payroll, supplies, and dozens of other costs of doing business. What bothers me is the decision to carve this particular expense out and add nearly 4% to the customer’s bill at checkout. For comparison, I called Jiffy Lube and asked whether they charge customers an extra credit-card fee. The response was literally, “Of course not!” That pretty much summed up how I feel about it. After 20+ years of loyalty, being hit with an additional fee simply because I’m paying with a credit card feels like nickel-and-diming longtime customers. If costs have gone up, build them into your pricing and let customers compare your actual price with competitors. Adding another 3.9% at the register leaves a bad taste—especially when major competitors apparently aren’t doing it. I’ve happily supported SpeeDee for decades, which is exactly why this is so disappointing. A business can absolutely choose to pass its processing costs directly to customers, but customers can also choose to take their business somewhere that doesn’t.