Mercedes-Benz of Riverside

Reviews

• RH

  Rafik Hanna

  2 days ago
  5.0
  I had an exceptional experience purchasing my Mercedes-Benz at Walter’s Mercedes-Benz, and I couldn’t have done it without Liliana Duran. From the moment I walked in, Lilian was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. She took the time to understand what I was looking for, explained all my options clearly, and never made me feel pressured. What I appreciated most was her dedication to getting me the best possible price. She worked hard to make sure I received a great deal, and the entire process was smooth, transparent, and stress-free. If you’re looking for someone who truly cares about her customers and goes the extra mile, I highly recommend asking for Lilian Duran. Thank you, Lilian, for making my car-buying experience such an enjoyable one. I absolutely love my new Mercedes!
• JP

  Jose A Perez

  Jul 14, 2026
  5.0
  I had an excellent experience purchasing my vehicle from Walter’s Mercedes-Benz of Riverside. Having owned more than 40 vehicles over the years, I have extensive experience with the car-buying process and know exactly what I’m looking for. That level of experience can sometimes make the process more challenging, but Morris Gaines recognized and respected my knowledge from the beginning. Rather than overexplaining or putting me through unnecessary steps, he used my experience to make the entire transaction faster, easier, and more efficient. Morris was incredible—extremely knowledgeable, professional, and well-versed in every aspect of the car-buying process. He communicated clearly, answered my questions directly, and helped negotiate an excellent overall deal on both the Mercedes-Benz I purchased and the truck I traded in. I appreciated his transparency and his ability to understand what mattered most to me while keeping the process moving smoothly. The entire sales team was also outstanding. Mr. Goff, Mr. Lee, and Mr. Campbell were all helpful and contributed to making the experience positive and seamless. A special shout-out to Travis as well for helping us take possession of the vehicle and making sure everything was handled properly before we drove away. I visited three Mercedes-Benz dealerships during my search, and Walter’s was clearly the best fit and provided the best overall experience for me. Buying a vehicle—especially with a trade-in—can sometimes be complicated, but Morris and the team made it straightforward and enjoyable. I would highly recommend Morris Gaines and the entire team at Walter’s Mercedes-Benz of Riverside. They earned my business, and I would gladly work with them again!
• CM

  Christine Mejias

  Jul 9, 2026
  5.0
  Ash is AMAZING! From start to finish, she made the entire process seamless. She handled all of my paperwork and financing before I even arrived at the dealership. When I got there, my car was ready to go. I simply signed the paperwork and drove away. It was by far the fastest and easiest car-buying experience I’ve ever had. Another dealership couldn’t make the numbers work, so I reached out to Ash. I told her exactly what I wanted, and she exceeded all of my expectations. She put together an even better deal with better terms than I could have imagined and made the entire process effortless. Thank you, Ash, for making this such an exceptional experience. I absolutely love my new Mercedes! If you’re looking for someone who truly goes above and beyond, I highly recommend working with Ash. ✨
• SR

  Syed Raza

  Jul 6, 2026
  5.0
  I had an outstanding experience purchasing my Mercedes-Benz, and the credit goes entirely to Travis Rhodes. Before making my decision, I contacted sales representatives from eight different Mercedes-Benz dealerships. Out of everyone I spoke with, Travis was the only one who consistently stood out for being professional, polite, respectful, and genuinely helpful. He never pressured me into making a decision and instead took the time to answer all of my questions honestly and thoroughly. From our first conversation through the delivery of my vehicle, Travis made the entire buying process smooth, transparent, and stress-free. His knowledge, responsiveness, and commitment to customer satisfaction were exceptional. If you're looking for someone who truly values his customers and provides a first-class buying experience, I highly recommend asking for Travis Rhodes. He set the standard for what a Mercedes-Benz sales professional should be, and he's the reason I chose to purchase my vehicle from this dealership. Thank you, Travis, for making this one of the best car-buying experiences I've ever had!
• EA

  Eric Allen

  Jul 3, 2026
  5.0
  A Different Way to Buy a Car: How AI Helped Me Buy My Mercedes-Benz When it came time to replace my 2019 Jeep Grand Cherokee, I wasn’t looking for a Mercedes-Benz—or even an electric vehicle. Although I'd recently installed a new Tesla Solar Roof and future proofed with an EV charging circuit in the garage, I never expected to use it. Instead of wandering dealerships, I used ChatGPT as a research partner. We built a list of SUVs that fit my lifestyle, and one unexpected advantage kept rising to the top: an EV could quietly come and go from my garage without waking the Airbnb guests staying beneath it. Then ChatGPT suggested something I likely wouldn't have considered on my own: a fully loaded 2023 Mercedes-Benz EQS 580 SUV. The timing turned out to be perfect. Many traditional Mercedes buyers felt the EQS had too much technology, and the expiration of federal EV tax incentives softened demand. That created an incredible buying opportunity on the used market. Years ago, I owned a 1999 Mercedes-Benz SL500, and the EQS brought back that same low-to-the-ground feeling in an entirely different way. Its battery pack creates an exceptionally low center of gravity, making this SUV feel remarkably composed. Mercedes hadn’t lost its engineering magic—they had reinvented it. Once I narrowed my search, ChatGPT helped me evaluate what quickly became the benchmark vehicle: a low-mileage corporate lease return at Walters Mercedes-Benz in Riverside. After searching nationwide, I realized it wasn’t just a good option—it was the right one. It had every feature I wanted, right down to the dark silver color and AMG wheels. For the first time in my life, I was buying a car with every single feature I wanted. As a retired television producer, I enjoy researching major purchases before ever speaking with a salesperson. Once I’ve made a decision, I don’t need to be sold—I simply appreciate professionals who help me execute the plan. That’s exactly what Edwin Corea at Walters Mercedes-Benz of Riverside did. I told him I wanted to complete the entire purchase by email because I didn’t have time for dealership visits or phone calls. He never pushed back. Every email, disclosure, and contract became part of an ongoing conversation with ChatGPT before I replied. AI didn’t make the decisions—it simply helped me understand every step and confirm that everything matched what had been promised. When the paperwork was finished, Walters asked when I’d like to come to Riverside to pick up the SUV. My answer? “I don’t. I’d like you to deliver it.” Without hesitation, they arranged complimentary flatbed delivery directly to my home. Other than test-driving a similar EQS at a nearby dealership to confirm I liked the platform, I never had to leave my house. At almost the same time the Mercedes arrived, Carvana showed up to pick up my Jeep. It couldn’t have gone smoother. Financially, it turned out to be one of the smartest purchases I’ve ever made. This SUV originally stickered at $139,665, putting the original owner’s investment at roughly $150,000 after taxes and registration. I purchased it for about $71,000, then sold my Jeep to Carvana for approximately $20,000, bringing my net investment to just over $51,000. To me, that’s exactly how buying a luxury vehicle should work—letting someone else absorb the steepest depreciation while I stepped into the exact car I wanted. Six months later, I can honestly say this is the best vehicle I’ve ever owned. After adding paint protection film and a tasteful blackout treatment by Wrap It Up LA, I still find myself looking back every time I park it. Edwin respected my process instead of trying to redirect it, and that earned my trust. Walters Mercedes-Benz adapted to an unconventional way of buying a car, and the entire experience was effortless. The biggest lesson wasn’t that AI bought my car. It didn’t. It helped me make a better decision. I didn’t just buy a Mercedes. I bought myself a retirement gift after decades of work well done. AI helped me think. Intentionality helped me decide.