Mercedes-Benz of Riverside

Reviews

• RC

  Ronnie Cardwell

  1 day ago
  5.0
  Matty comes across as very rude and does not create a welcoming environment for customers. She would benefit from additional training on customer service, communication, and how to interact with customers in a more professional and friendly manner.
• SK

  Shadn Kaddour

  Aug 30, 2026
  5.0
  I just made my first big lady purchase and I can’t thank Rafael enough! BIG SHOUTOUT to Rafael and Gulam. I went with my mom to purchase my news Benz and we had the most heart warming and most welcoming experience. It was so much fun even tho we were there for a while but they made the experience go by so fast. They are very detailed and professional, and they will make sure to cover everything so you can make the best decision for yourself. They are very patient and the positive energy was unreal. I’m definitely coming back here and I’d recommend this place 1000000000% if you’re tryna to get a new whip. One of the most memorable experiences ever.
• DD

  Dillon

  Aug 25, 2026
  5.0
  I leased a Mercedes GLB 250 from Mercedes-Benz of Riverside and couldn't be happier. Chris Chacon really took care of me. The whole process was seamless start to finish, and one month later there hasn't been a single hiccup with my car. I'd highly recommend this dealership for their professional and personalized service.
• BC

  Bella Coreleon

  Aug 19, 2026
  5.0
  Travis gave me absolutely incredible service from start to finish! He was extremely responsive via phone calls, texts and emails, before I even arrived at the dealership. He answered all my questions, knew every detail about the Mercedes I wanted and got me the exact deal I wanted. He made the paperwork quick and seamless, and instead of making me wait for the car to be detailed, he personally drove it to my home, with a beautiful red bow on it! He then sat in my driveway for an entire hour helping me set up the car and patiently walking me through all the technology and features. He is kind, knowledgeable, professional, efficient, attentive and genuinely committed to his customers. He went above and beyond in every way. Truly exceptional service. I couldn’t recommend him more! Thank you Travis! You made this such an effortless process.
• TR

  Travis Ruff

  Aug 18, 2026
  5.0
  I’ve bought/leased many cars and I cannot say enough about the positive experience I had with Travis Rhodes at Riverside Mercedes. I do not live in the area and had other dealers closer that I could have worked with however they weren’t as competitive. Travis and I handled the deal remotely, I wasn’t passed on from person to person. When I arrived at the dealer they didn’t change any terms of the deal we had and everyone was extremely accommodating. The car was clean and ready sitting in the showroom. The whole experience was great. When my lease is up I will definitely return to Travis.