Lucky's Auto Care

Reviews

• CL

  Callie Leo

  1 day ago
  5.0
  I had such a great experience with Lucky's Auto Care! I brought my Audi in for an inspection and worked with Ernie and Brian, and they were both fantastic. They were honest, reliable, incredibly responsive, friendly, and made the whole process feel easy and stress-free. I especially appreciated how trustworthy they felt. I never felt like they were trying to upsell me or scam me into unnecessary work, which unfortunately can be a concern when dealing with car repairs. They took the time to explain everything clearly and did a thorough job with the inspection. Even their website is great, really well put together, professional, and easy to navigate, which was a good first impression that matched the experience in person. I would absolutely recommend Lucky's Auto Care to anyone looking for a mechanic they can genuinely trust. Thank you, Ernie and Brian!
• JH

  Jamie Horgan

  4 days ago
  5.0
  This place is the best! They’re transparent about pricing, swift with repairs and give you estimates and billing via text, which makes the checkout process seamless and easy. They have done multiple repairs on my car and I totally trust the work they do. Ernie and Brian were especially helpful.
• KP

  Kendall Partie

  4 days ago
  5.0
  Finally found an honest auto shop. Highly recommend.
• LG

  Lukas G

  Aug 25, 2026
  5.0
  Needed a pre-purchase inspection. Contacted and got scheduled same day right away. Earnie and the team were great everywhere from scheduling to providing the detailed report with pictures and expert feedback.
• JJ

  Jackie

  Aug 11, 2026
  1.0
  I would not recommend this business based on my experience with the pricing. I was quoted prices for multiple services today, August 11, 2026, and unfortunately, it was not just one or two items that seemed overpriced. Everything I asked about was quoted significantly higher than what I would consider reasonable market pricing. I first contacted this business several months ago after my catalytic converter was stolen. I reached out to ask about pricing for protection for a new replacement catalytic converter that I would purchase myself. The protection they offered was extremely expensive compared with other options I had researched. I returned to the business for a second time today, August 11, 2026, for a different reason. I wanted them to visually inspect two old parts to determine their condition. One of the parts was leaking oil and the other was not. During our conversation, Ernie did explain that the best way to determine whether the parts were actually functioning properly would be to install them on the vehicle and test them. I ultimately decided not to have that testing performed because, after being told that one of the parts was leaking, I was no longer interested in purchasing the set of old parts at that point. More importantly, the pricing I received today was based on the services I was asking about rather than an inspection that established what work was actually necessary. For example, I was quoted $225 for an alignment. From my research and the prices I have found from other automotive shops, I can get an alignment for approximately $100–$150 elsewhere. At $225, that is simply not a price I am willing to pay. The disappointing part is that this was not an isolated incident. The first time I contacted this business, I felt the pricing was extremely high and overpriced. The second time, I had the same experience. After researching the cost of these services and comparing prices elsewhere, I found the quotes I received to be substantially higher than reasonable alternatives. I also left with the impression that I was being quoted higher prices because I am a woman and that the assumption was that I wouldn’t know enough to question the prices. If that was the intention, it was a very poor assumption. I do my research, I know what services cost, and I am not going to agree to inflated pricing simply because someone assumes I won’t know the difference. Being located in Redondo Beach does not justify charging excessively high prices. A local automotive business should be serving the community by providing fair, transparent, and reasonable pricing, not charging excessive prices simply because customers need automotive services. Another issue with excessively high pricing is that it ultimately puts the customer in a lose-lose situation. When a business quotes an unreasonable price, the customer has to spend additional time and energy researching other shops, making phone calls, getting additional quotes, and potentially traveling elsewhere to find a fair price. On the other hand, customers who do accept these prices may end up paying substantially more of their hard-earned money than necessary. That is one of the reasons I am taking the time to write this review. I want other people to be aware of my experience before they spend their own time and energy inquiring about services here. My recommendation is to get prices from multiple shops before agreeing to any work. Based on the prices I was quoted on both occasions, I personally would look elsewhere. I have no issue paying a fair price for quality work, but I do have an issue with being given prices that are substantially higher than reasonable alternatives. Because of these experiences, I would not return to this business for future services, and I would not recommend it to friends, family, or anyone looking for honest and reasonably priced automotive service.

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