Hatfield Buick GMC

Reviews

• NW

  Nohely Williams

  Oct 6, 2026
  1.0
  Horrible Adrienne did not do what he told me he was going to do. He did everything before checking the warranty. They wanted to charge me $750 then went down to $390 and my sensors were all messed up I only took it with two sensors bad and now all 4 sensors are bad. I ended up paying $150 for the labor of the diagnostic for NOTHING! Never coming back there again. Now my sensors don’t work on all 4 tires. Just not happy with the service at all. There was even a time when I called and he was rude over the phone. My husband had to call and it wasn’t right to have us be so upset where both parties were yelling at each other.
• TG

  Tamara Govan

  Sep 20, 2026
  5.0
  Very nice and friendly people, excellent customer service at Hatfield GMC Buick
• HP

  heidi p

  Sep 11, 2026
  1.0
  I would not recommend this place at all. I was in the market for a new vehicle and this place did not help me. The service person I was in contact with had no idea about the inventory and he was deceptive in the text messages. I was looking for a blue GMC Yukon and I was told they had it. When I got to the dealership, a very tall, bald, probably disabled man told me that they did not have it. Then, he told me that he did not have the vehicle and he has no idea about the text messages he sent me. I asked if the vehicle was in stock via text message and I was told they had it. Then, I drive all the way there and they don't have it. Waste of time and waste of money. Do not go here.
• VH

  Vicki Hesch

  Aug 21, 2026
  5.0
  I arrived early and the service department got my car in immediately I wasn't even there an hour it was a great experience.
• MS

  My Unique Stylez

  Aug 6, 2026
  3.0
  They fixed the problem that the other shop couldn't. Driver was super cool that gave me a ride .However, sharing my car information with my auto shop not to good ....you basically giving private confidentiality with my info to someone else reason for 3 star .