Enterprise Rent-A-Car

Reviews

• TG

  Troy G

  6 days ago
  5.0
  Great experience, truck was new and very clean. Quick easy pick up
• PD

  Phillip Dollison

  May 11, 2026
  5.0
  Unexpectedly affordable and the vehicle was clean and made my trip pleasureable.
• AL

  Andrew Leon

  Apr 29, 2026
  1.0
  Has a bunch of highscool kids who can't even book a correct reservation... LOOK ELSEWHERE.
• AG

  Augustino Gamboa

  Apr 25, 2026
  5.0
  Excellent customer service. I needed a car last minute on a Friday afternoon and Enterprise pulled through for me. There was a bit of a wait but that's to be expected on a day before the start of the weekend. Highly recommend making a reservation online, a couple days ahead of time if possible. This will make the rental process a whole lot smoother.
• KG

  K. G.

  Apr 14, 2026
  5.0
  I see some of the negative reviews here and that wasn’t my experience at all. And I think if you’re looking at the ratings you should take the time to read the negative reviews because a lot of them are beyond the employees control. When I came initially to pick up a car, it was through my insurance because someone attempted to steal my car, and I had to have it flatbed towed for repair. Enterprise took care of me right away, and was even going to come pick me up. I ended up getting a ride, and saved them a trip. When I got there, obviously I’m having a pretty terrible day, and I was in an extremely foul mood. I did not, and would never, take it out on an employee, but still, I know my energy was probably garbage. Rai helped me, could tell I was having a horrible day, and I vented to her about my situation. I apologized, because my problems aren’t hers and she’s just at work she doesn’t need to hear about my issues, but she said “I can tell you’re going through it, I’m happy I’m able to help you.” And we just chatted for a minute. It was nice to feel like she understood and genuinely cared. She got me into a vehicle right away, and worked it out so it was 100% covered by my insurance. She was a huge help to me and so nice to talk to and I was really grateful for her that day. She didn’t have to give me her time, but she did. When I dropped off today, Brooke helped me. It was chaos when I walked it. The office was very busy and they were short on cars and you could tell she was taking charge and getting it done. When I got to the counter, she had me checked out and my security deposit refunded in less than 2 minutes. Couldn’t have been easier and she was absolutely pleasant about it, even though she obviously had a lot going on. I find the employees here to be real people, as they should be. Nothing felt fake or forced and I appreciate that. I think some customers could give a little grace and put themselves in their shoes and consider what these ladies are dealing with everyday. No complaints here. Hopefully I won’t need their services again, but if I do, I’d gladly return. Thank you girls. I truly appreciate you. I hope your management sees this and will recognize you for your service. Your kindness means a lot, especially given what led me to need your services.

Frequently Asked Questions About Enterprise Rent-A-Car