Safelite AutoGlass

Reviews

• KW

  Kyle Westphal

  1 day ago
  1.0
  If I could have given zero stars, I would have. BEWARE - These guys don’t know what they are doing and the manager is a slimy weasel. First I had a mobile appointment but somehow the scheduler wasn’t aware that my 2020 Honda Passport windshield could only be recalibrated in the shop. New appointment made for the shop, drop the vehicle off and get a call about an hour later. Apparently, a bracket was broken but since no one inspected the parts when they came in, I just wasted a couple hours and over $30 in ride shares. Next appointment was on Saturday but this time they called and told me they didn’t get the correct moulding. New appointment made for Monday. They had my car from 2 pm to nearly 6 pm. The guy put about 100 miles on my vehicle and burned up $25 in gas only to fail at recalibrating. The manager hasn’t bothered to call me. DO NOT USE these guys! Fair Warning!
• BP

  Betty Jean Petrinovich

  4 days ago
  5.0
  They are efficient, friendly, thoughtful and accommodating. Totally delightful to deal with. And I'm thankful for Safelite quality.
• GT

  Gary Teague

  6 days ago
  5.0
  The safelight technician was fantastic. He was on time. He communicated everything he was doing and he was very polite.
• AC

  Anabel Chavez

  May 4, 2026
  1.0
  I sat at my house from 12:00 to 4:00 like I was supposed to do. I couldn't go anywhere I couldn't do anything I just had to sit here. The technician arrived at 4:45 and only called me 5 minutes before he got here and only because I called to see if he was still coming two times. He was here for 2 hours and yesterday when I went to go drive my vehicle don't windshield that was installed is completely scratched up. I'm pissed
• CN

  Carmen Noon

  Apr 14, 2026
  1.0
  We had Safelite come out for a mobile windshield replacement on our Subaru, and what should have been a simple fix turned into a mess real fast. The technician ended up pinching a wire during the install, which caused our stereo to start glitching and cutting out, something that was not happening before they touched the car. So we call them back expecting, I don’t know, accountability maybe, or at least someone willing to look at what went wrong. Instead, the tech basically tells me it’s our fault and that someone else must have made it worse. That part honestly pushed it over the edge for me. Nothing was wrong with the stereo before their service, and now suddenly it’s magically not their problem? It’s one thing to make a mistake, stuff happens, but it’s a completely different level when you refuse to own it and try to flip it back on the customer. Super frustrating experience, and now we’re stuck dealing with an electrical issue that didn’t exist before they showed up. Would not recommend based on how this was handled.