Safelite AutoGlass

Reviews

• AF

  Allen Foster

  1 day ago
  4.0
  I have used Safelite before and went straight to them to have auto glass replaced due to burglary/vandalism of multiple windows including the windshield. All of the modern sensors and necessary recalibration drove the cost higher so the total repair was more expensive than expected. However they came to my location and the service technician was polite, friendly and quite proficient while making it convenient for me.
• NP

  Nicholas Pketza

  Aug 24, 2026
  1.0
  AVOID: This location. SEEK: Rocklin location. SCENARIO: I showed up early on a FRI for windshield replacement (Prius with heads up display and sensor). FOLSOM FRI: We don't have the right part. Maybe their fault, maybe Progressive Auto. "Come back on MON and we'll have the right part." FOLSOM MONDAY: After 10 minute search: We don't have the right part. ME: You have to be kidding me. But your associate (NICK) said "come back MON and all will be right". FOLSOM (Associate named MAG): Nope. Unapologetic. Silence. Didn't summons Nick who was clearly on-site. ME: So what are you doing to make this right? FOLSOM MAG: Waiting for my computer to start working. ME: "Just cancel everything." I leave, spotting Nick in working bay and yell with anger. "Hey Nick! You serviced me FRI and told me come back on MON and all will be well! What happened?" NICK: (shrugs)"I don't know" (Zero ownership or culpability) SAT ROCKLIN: Friendly service. Correct parts. Installation way ahead of estimate. Fully calibrated. Super smooth transaction. LESSON: Not all locations are created equal and it's impossible to Post a review with ZERO stars despite its legitimacy.
• KR

  Karen Radcliff

  Aug 20, 2026
  5.0
  My Technician, Zamiel did an outstanding job! He was here early, was very professional and replaced my windshield quickly. I will definitely use Safelite in the future if I need another repair or replacement. 5 Stars!!!
• CC

  Chantel Caldwell

  Aug 16, 2026
  5.0
  I was super impressed with the manager and entire team at this location. They were super accommodating and understanding of my personal situation. They also did an amazing job getting my windshield installed in less than half the time they quoted me! Very professional. Great work. Great staff. Thank you so much!!!!!
• LM

  Lisa Murrieta-Brown

  Aug 13, 2026
  1.0
  I had my windshield replaced was told my car needed to stay there most of the day to recalibrate the windshield and I was told they closed at 5 PM. I received a call at 3:15 PM saying my car was ready then I received another call at 3:30 PM saying my car was ready and they were closing one hour early at 4 PM. That’s very inconsiderate to people that are getting a ride or having to find a way to go pick up their vehicle when you’re closing one hour early. I have a Tesla so the gentleman suggested just putting my key in the car, which was very unprofessional.