Enterprise Car Sales

Reviews

• BV

  Bernadette Vargas

  6 days ago
  5.0
  The enterprise manager is very knowledgeable I’m really satisfied and I will highly recommend him to my friends and families.His name is Arjhay Petate.
• CP

  Chris Parish

  Aug 22, 2026
  5.0
  Justin, Arjay, & Ryan are great! This was my 2nd time purchasing a vehicle through Enterprise (my 1st experience was also great). They found the exact type of vehicle a wanted at the right price. Justin even dropped off my new truck at work so my wife didn’t have to pick me up & take me to their offices. We will definitely buy from them again when my wife is ready for a new(er) car.
• DB

  Destini Bouldin

  Aug 15, 2026
  5.0
  An awesome experience; felt cared for in this big decision! Eric is amazing! And a great artist!
• SF

  Susan Ford

  Aug 9, 2026
  5.0
  I really appreciated my experience with Zachary. He was never pushy or overbearing, and was helpful, transparent, patient, and genuinely nice—even after I test-drove multiple vehicles! He never made me feel rushed or pressured. Ryan was also very nice and patient throughout the process. Overall, they both made the experience comfortable, enjoyable, and actually fun—I’m sure they were relieved when I finally picked a car! Great experience all around.
• NB

  Nick Butler

  Aug 6, 2026
  1.0
  I had an extremely frustrating experience returning my rental with Enterprise. I drove two hours to Sacramento specifically to return the vehicle after being told there would be an after-hours drop box. As I was approaching the location, I called to confirm before they closed, only to be told they did not have a drop box and that I would have to come back the next day. I asked if another nearby Enterprise location had an after-hours drop box. The employee put me on hold and then never came back to the call. I waited over 12 minutes before finally hanging up. To make matters worse, when I picked up the vehicle, it only had about 70% of a tank of gas. The employee told me their iPad could only record it as full and assured me that if I mentioned it at drop-off, I would receive the appropriate fuel credit. That credit was never applied. Since Enterprise was unable to help, I had to locate another Enterprise location in Sacramento with an after-hours drop box on my own and return the vehicle there that evening. After the return, I never received a phone call, email, or receipt confirming the vehicle had been checked in or explaining my final charges. I then had to pay for a 25-minute Uber to get to the body shop because of the unnecessary delay and inconvenience. Overall, this experience was completely avoidable. I was given incorrect information about after-hours returns, left on hold without anyone returning to the call, not credited for the fuel discrepancy that Enterprise acknowledged at pickup, and received no follow-up after returning the vehicle. I expected much better communication and customer service from a company of Enterprise’s size and reputation.

Frequently Asked Questions About Enterprise Car Sales