5 Star Auto Repair

Reviews

• JM

  Julian Murillo

  Jun 19, 2026
  1.0
  I chose this shop because of the strong reviews and the reputation I saw online. I called ahead and was told the diagnostic fee would be about $100, so I went in expecting the vehicle to be diagnosed first. When I arrived and explained the issue with my 2018 Honda Civic—passenger side blowing cold air while the driver side was blowing warm—I spoke directly with the owner. Instead of performing the diagnostic I was told about over the phone, I was told they were not going to diagnose it and was pushed toward a $275 A/C service to recover and recharge the refrigerant. As a customer, I wanted the problem identified before authorizing hundreds of dollars in work. I specifically described symptoms that could point to something other than refrigerant, but the recommendation remained the same. I later took the vehicle to another shop, where they performed an actual diagnostic and found a B1235 code related to the driver side blend door actuator. That diagnosis matched the symptoms exactly and led to a targeted repair instead of an expensive refrigerant service. I was disappointed because I went there based on the positive reviews and expected a diagnostic approach. Being quoted a diagnostic fee over the phone and then being steered away from a diagnosis once I arrived left me feeling like my concerns weren't being taken seriously. For that reason, I chose to have the repair done elsewhere.
• SS

  Steve

  Apr 19, 2026
  3.0
  I had a $610. Repair done last week. Everyone was polite professional and reassuring. The repairs were completed in a timely manner. However the problem the repair was intended to solve still existed after the repair. When I returned to inform the shop the gentleman at the counter was very friendly gave no excuses or arguments only asked me to leave the car so he can have it looked at. I have been very satisfied with the service so far . I take the car back today and for the follow up and im optimistic everything will be handled seamlessly. Update tomorrow
• RC

  Ron Conant

  May 28, 2022
  5.0
  James and his Crew are the Best; most honest mechanic locally
• JM

  Jose Martinez

  Apr 25, 2022
  1.0
  This place used to be good, now is corrupted, it was my go to mechanic for the last 15 years, sadly the new mechanics they hired are no good. 😞
• HG

  Hilario Godines

  Feb 27, 2019
  5.0
  5 Star Star Auto Repair is the only auto repair shop I trust with my cars and trucks. The owner, JAMES is very trustworthy, prompt and has reasonable prices for his auto services.