Car DealerAuto Parts StoreAuto Repair ShopTire ShopUsed Car Dealer
At Toyota Pasadena we offer outstanding service throughout the buying experience. We are here to provide information and test drives before you decide what you'd like, we are here to work with you once you have your heart set on a vehicle, and we continue to be here for you after you own the vehicle and come in for servicing. What's the key to our outstanding service? Simple, first we listen and then we provide information and suggest solutions. That's our process, it's simple and it's transparent.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.