Enterprise Truck Rental

Reviews

• AT

  Ahmad Taki

  6 days ago
  1.0
  I had a very disappointing experience with Enterprise Truck Rental. I reserved a one-way truck rental, but when I picked it up, I was charged additional fees for the one-way trip even though that was part of my original reservation. The final bill was much higher than expected, and I don’t believe the extra charges were justified. To make matters worse, the truck itself was in poor condition and did not perform well during my move. I expected a reliable vehicle, but instead I ended up with a truck that added unnecessary stress to the trip. Customer service was equally disappointing. The receptionist I spoke with over the phone was rude, unprofessional, and showed no interest in addressing my concerns. Instead of helping resolve the issue, I was left feeling ignored and frustrated. Overall, this was one of the worst truck rental experiences I’ve had. Between the unexpected charges, the poor-quality truck, and the lack of professional customer service, I would not recommend Enterprise Truck Rental to anyone. There are far better rental companies that value their customers and honor their reservations.
• PF

  Patty Fleming

  Jun 5, 2026
  5.0
  Service was outstanding. Ally made sure all our needs were met and accommodated us well.
• RR

  rtp rtp

  May 23, 2026
  5.0
  The person who assisted us was truly helpful; the truck was in perfect condition and looked brand new. It was my first time using Enterprise, and I was very satisfied.
• DD

  Dajjer

  Apr 24, 2026
  3.0
  2:30pm and there’s only 1 worker. Been waiting 20 min and they’re still busy with another person.
• RJ

  R Jake

  Mar 16, 2026
  5.0
  I have rented several trucks from this location in Orange, CA. The staff is very helpful and do their best to accommodate.