SIXT Rent A Car Newport Beach/Hyatt Regency

Reviews

• LL

  Lucas Lobato

  Oct 7, 2026
  1.0
  Extremely disappointing experience with SIXT Newport Beach. I arrived late for my pickup, and although I understand they may no longer guarantee the exact car reserved, the way they handled the situation was unacceptable. They told me my reserved category was no longer available and kept pushing me toward more expensive “premium” vehicles. I was traveling with my wife and young child and needed a larger car, not a premium upgrade. In the end, I was forced to pay more than $100 extra just to get a suitable vehicle, because I was essentially given the choice of paying more or leaving without a car. It felt like my situation was being used to pressure me into paying more at the last minute. Very disappointing customer service. Be careful with SIXT if you are late, you may end up being pressured into paying over $100 extra for a different vehicle.
• SM

  Shan Ali Moledina

  Sep 14, 2026
  5.0
  Andrew Allen is exceptional! Absolutely amazing customer service from start to finish. I walked in without a reservation, and Andrew was somehow able to get me a better rate than anything I found online. He was incredibly helpful, professional, and made the entire process quick and easy. If you’re renting here, definitely ask for Andrew. He went above and beyond — highly recommend!
• MK

  Matvey Korol

  Aug 30, 2026
  5.0
  Amazing experience. The whole process was smooth and easy. Huge thanks to Andrew! he was friendly, professional, and went out of his way to make sure everything was taken care of. Really appreciate the great service. Definitely recommend this location!
• CE

  Chris ELSNER

  Aug 14, 2026
  5.0
  We just came back from Sixt Newport Beach because our car we rented out in LA had a technical problem. we were unable to steer the car anymore. Luckely this did not occur on the highwar. But we got a new car without any discussions. Andrew did a very good job, he is really a win for Sixt. Good luck for him. Chris & Rebecca
• IT

  Ig T

  Aug 14, 2026
  1.0
  Until today renting with sixt always was flawless : US, Europe, asia. And now this location. Not having a car of a certain class is ok. But why you Dont call customer and let me know about it !? Reservation was made for a week so it was plenty of time to notify me. That type of customer service is ok for for other car rental , but for sixt .. very disappointing.

Frequently Asked Questions About SIXT Rent A Car Newport Beach/Hyatt Regency