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Business Details
About
Mercedes Benz DealerCar DealerCar Leasing ServiceUsed Car Dealer
Fletcher Jones Motorcars is The Nation’s #1 Mercedes-Benz Center for 26 Consecutive Years!*
We are proud to be The Nations #1 Mercedes-Benz Center*. Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Newport Beach, California! Come experience “The Fletcher Jones Difference” today!
*Number One Claim based on Calendar Year 1999 - 2024, per MBUSA Nation New Vehicle Sales Reporting
*Number One Claim based on MBUSA New and Pre-Owned Sales Results 12/31/24.
Location
Hours
Monday7:00 AM - 8:00 PM
Tuesday7:00 AM - 8:00 PM
Wednesday7:00 AM - 8:00 PM
Thursday7:00 AM - 8:00 PM
Friday7:00 AM - 8:00 PM
Saturday8:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.