Camping World - Morgan Hill

Reviews

• SC

  Stephen Cepeda

  4 days ago
  2.0
  Week financing.. excellent sales, went down south and got a helluva deal there. Same thing I was wanting from the beginning. Financed.!
• CM

  Cecilia Mejia

  Jun 28, 2026
  1.0
  My husband and I visited Camping World in Morgan Hill today because we’re seriously interested in purchasing an RV. Unfortunately, our experience was so disappointing that we left feeling disrespected and unwelcome. When we arrived, we explained to the receptionist that our daughter had just called and needed to be picked up from work, so we only had about 25–30 minutes to look at a few RVs and compare layouts. We were initially told it was optional to leave our ID and contact information. We politely declined, but after that, the salesperson’s attitude noticeably changed. We eventually agreed to provide our names and phone number, but he already seemed frustrated that he had to assist us. Throughout the tour, my husband asked several basic questions about the differences between layouts, sizes, and RV brands. Instead of providing helpful information, the salesperson repeatedly responded with comments like, “They’re all the same,” and often ignored questions altogether. It became so uncomfortable that I told my husband in Spanish that I felt we should leave because the salesperson appeared irritated and unwilling to help us. The situation escalated when my husband asked one final question about the differences between two groups of RVs. The salesperson became confrontational and told us we were “wasting his time” because there were “paying customers” in the office who were actually interested in buying. That comment was extremely insulting. We came to Camping World because we are interested in purchasing an RV. No customer should be judged based on how much time they spend looking or whether they immediately disclose their purchasing plans. We asked to speak with a manager. The salesperson went to get him while loudly telling his version of the story to him first. Manager Eric Boyd (had no badges claiming he was infact the manager ) he spoke with us. I asked if we could discuss the matter privately, but instead we were taken to a table in the front office where employees, including the salesperson, could still hear our conversation, despite there appearing to be a private office available. I explained everything that had happened and expressed how disrespectfully we had been treated. I was disappointed that the manager never said that the employee’s behavior was unacceptable or would be addressed. I had to tell him several times to please address the situation with this employee which was walking around us so casually like he did nothing wrong , that lack of accountability to have his employee do such thing and not apologize was just as upsetting as the salesperson’s conduct. I left feeling that we had been judged before we were ever given a chance as customers. While I can’t know exactly why we were treated this way, the experience left me feeling as though we may have been unfairly profiled based on appearances rather than treated like potential customers. Buying an RV is a major investment, and every customer deserves to be treated with courtesy and respect, regardless of whether they’re browsing, asking questions, or ready to buy that day. Unfortunately, our family did not receive that respect, and because of this experience, we will be taking our business elsewhere.
• SY

  Samantha Yowell

  Jun 28, 2026
  1.0
  Bad business. Scheduled an appointment for a trailer and the day of the appointment got a call saying they sold the trailer. We specifically asked if the trailer would still be there the day of the appointment and was told yes. Not a trustworthy place!!!!!
• CN

  Claire Nartker

  Jun 13, 2026
  4.0
  Interesting that we could not look at RV's at will. We had a salesperson who steared us to a few RV's and we were expected to choose from only 3 !!
• HC

  Heather Curry

  May 31, 2026
  5.0
  I had been researching and looking for travel trailers on line so I knew what we wanted. We had Eric Quiroz helping us and he respected that we knew what we wanted and didn't try to sell us something bigger, better, more expensive it was a great experience. I will be highly recommending my friends to go see Eric for their travel trailer purchase.

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