Valvoline Instant Oil Change

Reviews

• RM

  Rainy M

  4 days ago
  5.0
  Always have a great experience here. The techs are very knowledgeable and explain everything they are doing politely and in verbiage I understand without being made to feel like an idiot. Jerry, Aaron and Matthew did an excellent job on my oil change, radiator service and cabin filter replacement. They also offered great discounts when they found I was a lil strapped financially.
• SS

  S Sauls

  6 days ago
  5.0
  Good experience at Valvoline today.. There was no wait for service and I was politely greeted. Johnny explained the oil change options. Damien and Omar were the techs who completed the service which was handled efficiently. The price was reasonable. I would recommend and will use their service again.
• BP

  Brandon Pippins

  6 days ago
  5.0
  Came in for an oil change, engine diagnostic, and air/cabin filter replacement. The staff was professional, quick, and explained everything clearly without making me feel pressured into extra services. The whole process was smooth and the pricing felt reasonable for the work that was done. Definitely appreciated how efficient and respectful everyone was. I’ll be coming back for future maintenance.
• HM

  Holly Moss

  May 5, 2026
  5.0
  Jerry was awesome, the service was quick. I didn’t have to wait, drove right in and was taken care of. I started my load of clothes at the laundry mat and made it back in time for the dryer cycle to start! I always come here for my oil change so when they said they do more and could service my transmission too I knew I was in good hands and could get it done quickly so I came right back here!
• GM

  Gwendolyn Mills

  Apr 27, 2026
  1.0
  My visit in my mindset was subpar. I have been to this location many times. This visit was not up to par. The workers and manager were not too familiar with the discounts and how they work. It was all trial and error with the first response deterring me the client . Had I not asked the extra questions I would have forgone the discounts available to me. In addition I had to inform the manager to have my headlights and brake lights changed. I never had to do that over the years. Lastly Eric who was standing there with the manager interjected while I was discussing why an email with a $10 discount on $40 purchase was not being honored. He said it will be either or not both. I addressed him interrupting our discussion when he was not apart of the conversation. I took it personally because I asked if the $10 discount could be honored rather than the $7+ dollar AAA discount. I took Eric’s response personally as if I was illiterate because I never asked for both. Even though both were honored. The $10 email stated The Save $10 off your entire invoice of $40 or more. My purchase was still over $40 after the 10% AAA discount. I will reiterate what I said to the manager when he tried to defend Eric’s action, from a customer perspective he should have not interjected as he was not working with me. I was already frustrated knowing the service was subpar. Ultimately retraining could be a good idea for all individuals that serviced me except for the person physically changing the oil. He did I great job!

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