Metro Acura

Reviews

• TT

  TIFFANY

  Aug 27, 2026
  2.0
  The customer service was wonderful. Everyone was friendly and greated me throughout my visit, Jacob was patient and kind as well. The unfortunate part is I was ready to take home a 2024 Acura Integra going for $27.9k, I offered $27k cash OTD before taxes and fees and my offered was denied🙃 Not very logical to me that they would turn down $27k to keep $900. Your loss Metro Acura! Its funny I recieved a text message same day today asking about my experience and how they could get me to come back into the office to discuss numbers again. No thanks 🤣
• SD

  Sergio Diaz

  Aug 15, 2026
  5.0
  Great customer service
• TS

  Tim Schrader

  Aug 6, 2026
  1.0
  Do not buy from this dealer! Drive 500 miles to get it elsewhere if you have to. I love the car (2026 mdx type S) and would buy it 100 times over again, but I will NEVER buy anything from metro Acura ever again. Long story short, the paint had a small defect that I noticed when I got it home. I called the dealer the next day and arranged to have it taken care of. Took it to the dealer who photographed it, agreed that it was a defect, and told me to expect 1 week before scheduling next steps. After 3 weeks blew buy with no communication I started calling when they finally told me I had to take it up with Acura directly. It’s insane to buy a flagship high line car and have the dealer tell you that you are on your own to deal with the manufacturer for a defect. Left with no choice, I called Acura customer service. They asked that I take it to an approved body shop to get an estimate which I did. 16 weeks have now passed and Acura is telling me that I now have to take it up with the dealer and have closed the case with no resolution. Metro has yet to respond. This is one of the most infuriating experiences and completely unreasonable from a high line brand. Again, buy the car, it’s awesome - buy it - but get it from literally anyone else. I desperately wish I had.
• OG

  Olimpia Garcia

  Jul 20, 2026
  5.0
  I have a very good treat on Acura of Montclair , thanks to Kevin Cardenas
• AW

  amy wilson

  Jul 10, 2026
  1.0
  This is the worst experience I have ever had with a service department. The service manager won't get back to me, hasn't returned my calls or email.when I call nobody ever answers.The service department very disappointing.