Don's Mobile Glass, Inc.- Manteca

Reviews

• SJ

  simon james

  Oct 19, 2023
  1.0
  Just had a very bad experience with Don's Mobile Glass in Manteca. Our original plan was intended to fix our slightly leaning shower glass door for our shower stall. After the readjustment of the glass door, $260, was done by a technician David, we found a 14.5" long crack, about one feet away from the job site, in the shower wall. The crack was quite long and noticeable. Called the manager Christine, and she of course denied the crack was caused by them. An overpowered screwing, nailing, force, pressure and vibration altogether caused the crack to happen somehow unfortunately. But their attitude of dealing with our complaint was nowhere helpful. First is the denial and rejection against our claim, and secondly is the unwillingness to provide us a remedy for a damaged shower wall. Thirdly is no direct response from the company for an apology or a proposal for such damage to be fixed. Satisfaction is NOT GUARANTEED. My property is harmed and damaged. I eat the cost and take the loss that caused by them. The way they are running their business is not acceptable! This serves a NEW response to the owner's comment received three (3) hours ago. After reviewing the owner's response, we wanted to reiterate the crack in the shower wall is a brand new crack, no previous filling or caulking or whatsoever. I sent some better photos of the crack to the manager Christine on Oct 17, 23. I talked to her right after I sent the new photos, and she said she could see the crack better, and there was no previous filling or caulking in the crack. The company and Christine tried to claim the crack was already there to protect them from any potential liability. But truth is the TRUTH. That is, the shower wall was perfectly fine, no crack or scratch or whatsoever. The crack is brand new after the shower glass door was readjusted, most likely caused by David's over screwing, nailing, pressure and vibration while readjusting the leaning glass door. What Don's Mobile Glass's repetitive refusals and denials just showed they were NOT HONEST business, and they tried to shift the blame to us regardless with no professional attitude. David the technician from Don't Mobile Glass is the only person working in our shower glass area. The shower glass wall was fine with no damage. After the shower door readjustment, a 14.5" long crack has appeared and it is about one feet away from David's job site. Oh well, why such a normal glass business didn't want to face the consequences and kept its business principles right? No satisfaction is GUARANTEED. Attached were the photos of our shower stall prior to and after David's repair. The shower stall wall was fine, no lines or cracks or whatsoever prior to the glass door readjustment. After the door was readjusted by David, a technician from Don's Mobile in Manteca, a 14.5" long crack appeared. Until today we still haven't received any remedy from Don's Mobile Manteca for their wrongdoing. This is the business you CAN'T trust and reply on.
• JR

  James Riley

  Nov 28, 2022
  5.0
  We had both vehicles windshield replaced. One I had to take to the shop in Manteca because it needed to be calibrated afterward. And the other was done in our driveway at home. No calibration.
• MR

  Major Reaction

  Oct 21, 2021
  5.0
  First time using Don's Mobile Glass. Was going to use Safelite but had heard bad things from a family member. Decided to give Don's a call since I had seen their trucks around, and knew they had been in business since I was younger. Made an appointment for the following day and ended up missing it due to a work situation. Called back and they made me an appointment for the very next day! Showed up and the repair technician (Charles I think) was super friendly and took care of the bigger chip and all the smaller chips in my windshield. The whole process took less than an hour and was super affordable! Make sure you get in BEFORE the chip gets bigger than a QUARTER so they can do the repair and not have to replace your windshield. Second time going to Don's. I had a much bigger compound crack this time. After my first experience at Don's I knew that I would go there first to see if they could repair it. I was worried this was going to be a lot more expensive than the first crack they fixed. I set up an appointment and showed up first thing in the morning. They had me in and out in 30 minutes and did a wonderful job! Also the repair only cost me $60. Phew, dodged an expensive bullet by going to Don's! Thanks again crew!
• HE

  Helen Escobedo

  Jul 13, 2016
  5.0
  Eric came to my home and installed glass in my sliding door. The work was done professionally and efficiently. He arrived when he said he would arrive. Thanks so much for the work done. I thought the price was fair.

Frequently Asked Questions About Don's Mobile Glass, Inc.- Manteca