SpeeDee Oil Change & Auto Service

Reviews

• PM

  Paul Morgan

  May 13, 2026
  1.0
  They couldn’t get the oil cap off by hand so they told me it was broken and had to break off the handle of the cap. I didn’t like the sound of that but said fine whatever since they said I couldn’t leave because they already emptied the oil. After the guy breaks it off he said it’s because the engine was still hot and it would take an hour or so for it to cool down enough to get it off. I asked why he couldn’t have told me that before and waited. He said people expect a 15 minute oil change and they don’t have the luxury of waiting that long. The manager said no one wants to wait for my car to cool down and said I should have done my research before buying a crappy Kia. I realized later that they could have tried taking it off with channel locks first and called back to see if they tried that and they said no and that it was broken. It may not be the type of cap you can take off by hand while the engine is hot but I am not convinced it was broken. I’ve called all over town trying to find a replacement and now I have to wait 3 for a new one to ship which they wouldn’t pay for. I just hope what’s left of the cap is tight enough because I do not want oil leaking all over my engine and starting a fire. I’m not a happy customer. I’ve heard horror stories about quick oil change places and thought I would chance it. From now on I’ll take the time to have it done right.
• BS

  Brandon Seibold

  Mar 27, 2026
  1.0
  As a neighbor to this business, find somewhere else. I had planned to go here the whole month for my smog. I came here last time and they helped me when I lost my papers for smog. This time, the guy didn’t want to help me. I told him I have had them do it before, and I have had my oil changed. The guy just walked away not caring. So I drove down a couple business and went to a Star smog and they did it for me, and they let me know I was correct, SpeeDee just didn’t want to help. Save your time, go somewhere the person that greets you is actually kind. Here, they just want your money, they don’t care about you.
• KS

  kenan sevim

  Mar 4, 2026
  1.0
  Not sure how my reviews keep getting deleted, but I’ll keep sharing my honest feedback. I've been a loyal customer at this Speedee location Los Gatos, CA but my last two visits have seriously damaged my trust. Two weeks after I personally replaced my engine air filter, the older man with the goatee showed me a greasy, dirty filter and insisted it needed to be replaced. My filter was new and clean, so it was concerning to see one in that condition. It appeared as if it may have been intentionally dirtied. 03/02/2026 , I went in because my oil light came on, and the same employee told me I was 9,000 miles overdue for an oil change, claiming the service should be done every 6,000 miles. When I asked why the indicator wasn't set for that interval, he simply said, "We don't do that." These experiences raise real concerns about honesty and transparency at this location. I will not be returning and urge management to investigate this matter closely.
• BB

  bruteforcex

  Mar 2, 2026
  1.0
  I’ve been a loyal customer at this Speedee location, but my last two visits seriously damaged my trust. During my previous oil change, I had personally replaced my engine air filter two weeks earlier, and it was still clean. Yet the older man with the goatee showed me a greasy, dirty filter and insisted it needed replacing. It looked like it may have been intentionally dirtied. Then today, the same employee told me I was 9,000 miles overdue for an oil change, claiming it should be done every 6,000 miles. When I asked why the indicator wasn’t set for that interval, he said, “We don’t do that.” These experiences raise serious concerns about honesty and transparency. I will not be returning and urge others to be cautious.
• FO

  fmm opc

  Feb 24, 2026
  5.0
  I had an excellent experience with Speedy Oil Change and Auto Service in Los Gatos, thanks to Steven. Steven was incredibly friendly, professional, and attentive to every detail throughout the service. He took the time to explain what was being done, checked everything carefully, and made sure nothing was missed. It’s rare to find someone who combines great technical skill with such a positive, customer-focused attitude. I really appreciated his thoroughness and care. Highly recommend asking for Steven if you’re looking for reliable and stress-free service!

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