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The Lexus of Woodland Hills Service Department is full of Lexus Certified Techs to keep your Lexus in top form.
Every new Lexus model is designed to grant you years of trouble-free ownership. And our certified pre-owned vehicles offer a limited warranty that's nearly equal to that offered on a new purchase. But to keep your car running in top form, you have to take it in for regular maintenance visits. Our certified Lexus-factory-trained technicians understand your car and know how to adjust it for optimum performance. When your vehicle is under our care, we treat you as a guest in our comfortable lounge. Take advantage of our refreshments, courtesy pickup, and delivery, a loaner vehicle when necessary, and a complimentary car wash.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.