Gateway Auto Service & Body Shop

Reviews

• BH

  Bailey Harris

  1 day ago
  5.0
  Had a great experience ! Ike was incredibly helpful and communicative throughout the whole process. Hopefully I won’t have any more car troubles soon, but if I do I know where to go!
• FP

  Film Pro

  Oct 6, 2026
  5.0
  Brought my Audi in, it had a lot of leaking and recommendations from a cooperate shop. I have been taking to Ike, the customer service, communication, and updates have been superb. Photos every step on the way, and he answers the phone every time you call. A lot of discount were added a possibly the best prices in town. They worked diligently when it was 100° all weekend. Great service and great work. Highly recommended.
• JL

  Justin Liang

  Oct 3, 2026
  5.0
  Ike was great. I needed help with a check engine light and a few cosmetics car pieces. He was able to fix both sets of problems. He was transparent and confirmed pricing with a paper trail the whole way. I highly recommend coming here. Come early because they get busy!
• PC

  Poorna Chowdry

  Sep 26, 2026
  5.0
  Ike is so lovely!! We suddenly had an air conditioning issue on a Saturday, and he was able to get us in the same day to fix it. He was efficient and provided great service. Great pricing too. We would definitely recommend!
• JY

  Jay Young

  Sep 24, 2026
  1.0
  Do not come here unless you have insurance. If insurance isn't there to fight for the right charge amount, this shop will over charge you substantially. I have three different points in the below to show you how and why. My catalytic converter was stolen and this was the closest auto shop. I originally didn't think my insurance covered it, so I got a quote from them that was $3,900. He said the part itself was $1,900 because they had to get it from the dealer and there was no other option. I authorized the work. I asked my insurance and turns out they did cover it. The insurance was actually able to source the part for $600. Yes, this was one overpayment. Due to the theft, the check engine light was on. The shop said they had to spend $800 worth of electrical work labor to find the cause and then determined that the computer need to be replaced. The insurance suggested I go to a dealer instead because they have better diagnostic tool. They figured it out that it was due to a ground wire. The diagnostic from the dealership was $300. To fix it was an additional $550. Total was $850. This is compared to the $800 worth of diagnostic the shop asked for and then wanting to replace unnecessary part because he didn't know what he was doing. Finally, I needed to install a catalytic converter guard to prevent further theft. I asked the shop how much it would be. The initial estimate was maybe $700 - $800. Then when it was finally done, it was 998. I asked why, he said the part alone was $599. I asked him to show me the receipt. He "couldn't provide it". I asked him where he got it from. The Toyota dealer down the street. I checked online. The part was only $160. This is also ignoring the upcharge in labor since a shield takes about an hour to do. He charged two hours of labor. So, he essentially tried to charge me $1,000 for a maybe $500 job by overinflating part and labor costs. I showed him the part costs and he knocked down $180 magically and saying he's doing it at costs...lies. Don't believe me? See the attached screenshot of the online price and the part he used in the box. Finally, the installation job.