Enterprise Rent-A-Car

Reviews

• WJ

  Wanda Jackson

  Aug 22, 2026
  5.0
  I was very satisfied with my car and the professionalism of the staff and the driver who picked me up I've always loved renting from Enterprise they are one of the 👌 👍
• PP

  Patti

  Aug 21, 2026
  5.0
  Had a great experience no issues ... all the employees was awesome!! Will rent from this location again if need too.
• CF

  Chris Flood

  Aug 21, 2026
  1.0
  My insurance adjuster booked a rental for me after an accident. I personally called and confirmed the reservation, including pickup at my repair shop. The pickup never happened, and after multiple calls I was redirected to three different Enterprise locations before finding my car — with no confirmation email ever sent for the original booking. I called my adjuster, and they had my booking confirmation. Suddenly, Enteprise did have my reservation. When I finally arrived at a location, I was told my reserved vehicle wasn’t available. The only option offered was a downgrade to an SUV that wasn’t my approved class and that I wasn’t comfortable driving, despite a Tesla sitting on the lot marked “reserved” — the same status my own confirmed reservation apparently had, and was not honored. The on-site manager was not helpful in resolving this. She kept interrupting me. I couldn’t say a single word before I was hearing “can I speak. Can I speak” absolutely you can speak. Can I finish what im saying first? Mind you, THIS WAS A “MANAGER”. One location callled me, explained that they always hear about problems at this enterprise and proposed solution was to send me home in a Lyft and follow up “another day,” despite my active insurance claim requiring transportation immediately. This was an extremely frustrating experience involving lost reservations at three separate locations, no communication, and no accountability until I escalated repeatedly. I would not recommend relying on Enterprise for time-sensitive insurance rental needs.
• RM

  Rudy Morales

  Aug 19, 2026
  5.0
  I just had the worst experience with MIDWAY Car Rental, but this Enterprise location definitely made up for it! I’ve always liked Enterprise because they consistently fulfill my requests and go above and beyond to accommodate their customers. This time was no different. For starters, ZAIRA was incredibly nice and helpful. She was able to quickly source me a FULL SIZE truck and had it ready for me last Friday, 8/14, at Beverly Hills Cadillac, where I was dropping off my car for service. The entire process took about 10 minutes! Everything was done through e-signature, which I really appreciate—who prints contracts anymore? 😂 The process was seemless and honestly so much better than my recent experience with Midway. My rental is currently due back this Friday, (and yes!!, I'm writing this review before I return the car). I’ll definitely be giving the manager a big shout-out for having such a great team. They made the entire experience simple, easy, and stress-free while also catering to my request for a specific type of vehicle. Thank you, Zaira and the Enterprise team! Great customer service makes all the difference.
• AH

  Andre Horton

  Aug 18, 2026
  5.0
  The La Cienega location was great from start to finish. Extremely helpful, informative and accommodating. The entire staff went above and beyond

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