Lodi Honda

Reviews

• DD

  DDouble DD

  2 days ago
  3.0
  07/08/2026 I bought a used car a couple of days ago. The salesman was friendly and informative. Everything was really great. I got a fair price with a good annual percentage rate (APR)for the car. I would have gave them 4 or 5 stars but a day after the sell I could not get the salesman or sales/finance manager to return my calls. I had a question about how the APR was calculated. I talked to the salesman said he would ask the sales/finance manager and call me back. After a few hours I called and left a message for the sales/finance manager to call me back. I never heard from anybody. I guess after they make the sale they don't care about you. This type of poor customer service brings the ratings down. It also makes me wonder how good the service department is.
• JJ

  J

  2 days ago
  5.0
  Great service today with Gabriel, explained all procedures and warranty coverage for today’s work. Exceptional service! Unlike Tracy Honda that wanted $372 before even considering to look at my vehicle. Take your car here and they’ll take good care of you! Highly recommend.
• AU

  A Google User

  Jul 3, 2026
  5.0
  I found the customer service to be excellent. No concerns or complaints.
• RL

  Rebecca Lee

  Jun 6, 2026
  5.0
  Unexpectedly needed to visit Honda with a suspected dead battery, called on my way there, car wouldn’t start back up upon arrival. The team did diagnostics and replaced battery all within a couple of hours. That’s with no appointment and a busy busy schedule Always a pleasant experience, have been going to Lodi Honda for years now
• DV

  David Villegas

  May 19, 2026
  5.0
  We had an outstanding experience with Lodi Honda purchasing our 2024 HR-V Sport. After 26+ years of buying cars, I can honestly say this was hands down one of the best car-buying experiences I’ve ever had, and that is entirely thanks to Mel Nitura. Mel was professional, responsive, transparent, and never pushy throughout the entire process. He worked hard for us, communicated clearly, and ultimately got us a deal that other dealerships — including Vallejo Honda — told us simply wasn’t possible. That alone says a lot about both his effort and integrity. From start to finish, Mel treated us with respect and made the entire process feel easy and stress-free. You can tell he genuinely cares about his customers and wants them to leave happy. If you’re considering buying from Lodi Honda, do yourself a favor and ask for Mel. He absolutely earned our business and future referrals. The only area that could have been a little better was the finance portion. We were the last deal of the evening, so the paperwork process moved very quickly, and the finance manager was on FaceTime during part of the signing process, which felt a bit unprofessional. It wasn’t enough to ruin the experience by any means, but it did stand out compared to how exceptional the rest of the experience was. Overall, we left extremely happy with both our new HR-V and the deal we received. Huge thanks again to Mel and the team at Lodi Honda for making this such a positive experience. **UPDATE** After purchasing our 2024 HR-V Sport from Lodi Honda, I received a personal message and follow-up from General Manager Branden Moy regarding an issue we experienced during the finance process. The fact that he took the time to personally reach out, apologize sincerely, and address the situation immediately speaks volumes about his character, integrity, and genuine care for his customers. I had a great conversation with Branden, and honestly, it reinforced that we absolutely made the right choice choosing Lodi Honda. The level of customer service we received from Mel during the buying process was already exceptional, but Branden’s follow-up and professionalism took it to another level. My family has always been Toyota people, but after this experience, we truly feel like part of the Lodi Honda family now. That says a lot. It’s rare nowadays to find a dealership that genuinely values people beyond just making a sale. Huge thank you again to Mel, Branden, and the entire team at Lodi Honda for making this one of the best car-buying experiences we’ve had in over 25 years.

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