Enterprise Rent-A-Car

Reviews

• BT

  Brea T

  2 days ago
  1.0
  Working with this specific enterprise location has been the biggest headache. My morning started off being 40 minutes late to work because I was told they would meet me with the rental at a repair shop and they didn’t. They came to pick me up. I get to the location and they give me dirty disgusting Hyundai Elantra when I’m used to driving a luxury suv. They explained I would have to pay for an upgrade. FINE. When I ask about cars to upgrade, they have none because all of them need oil changes or recalls fixed? How are you a rental company with NO cars and in what world would a base model Elantra even compare to a luxury SUV in size or quality? Do you not want to make money on an upgrade? I am confused. Not to mention my husband called yesterday to confirm and was told they had multiple vehicles to choose from And that one would be dropped off to me. This experience has been far more headache than calling an uber to work while my car is fixed. It’s degrading and embarrassing to be given a shit quality vehicle with no option to upgrade due to a RENTAL company not having anything. Not to mention the car is an EV that sings when I back up etc. absolutely horrible. I suffer back and leg issues that make it challenging to get in and out of a car that’s on the ground but my options were to not go to work today or take this hunk of crap. Terrible terrible customer service. Looking forward to seeing what the return headache will be like.
• CD

  Colton Dodd

  Sep 18, 2026
  1.0
  Call up to see about getting a vehicle I ask questions. But instead of wanting to work with me it seems interprize just wants to charge more and more at this location. No drop off box they tell me I can drop it at another location but that's another 70 dollars. Then I'm told well just drop it off Saturday. So that means friends I haven't seen in over 2 years only get to see for half a day thanks. Maybe you all should get a drop off box with a camer.
• HH

  Heather Harter

  Aug 19, 2026
  5.0
  We have never had any issues with renting from this location. Always helpful and makes everything so easy.
• SL

  Stockton Loan

  Aug 12, 2026
  5.0
  Great service and they make the transaction fast and easy with clean cars
• CG

  Camila Gallegos

  Jul 31, 2026
  5.0
  great customer service!