Colley Ford

Reviews

• ES

  Elizabeth Steele

  5 days ago
  5.0
  Colley Ford Has been great since I’ve had my vehicle from them. They don’t overextend what needs to be done and they do not over service my vehicle before it’s time your service is fast and they also do pick up or more than the basic oil change. They do pick up on a basic oil change. I will keep taking my vehicle to Collie Ford Glendora.
• CW

  Connie Wu

  6 days ago
  5.0
  I had a great experience purchasing my car! The entire process was smooth and stress-free. Rocky and Bobby were both very professional, knowledgeable, and helpful throughout the process. I really appreciated their excellent service and support, which made the car-buying experience easy and enjoyable. Thank you, Rocky and Bobby, for making everything go so smoothly. Highly recommend!
• LJ

  Luis Jimenez

  6 days ago
  5.0
  I have been dropping off my F-150 the last few times for a service here at Colley Ford of Glendora. It's my first new vehicle so I want to make sure everything is done right. I made an appointment with Daniel (service advisor) because I've had great past experiences with him. This time Brandon (service advisor) took in my vehicle and I have to say he did a great job too. He checked me in at the end of the day when I was planning on just dropping it off as an overnight vehicle. They've offered providing me transportation to return home, handled warranty work, recommended items I actually needed replaced and were communicative throughout the process. I can't recommend this dealer enough. Come here if you want your vehicle to be taken care of.
• DU

  Dan U

  Oct 8, 2026
  1.0
  Extremely disappointed with how my 2020 Explorer Limited safety defect was handled. The vehicle has a catastrophic internal transmission failure (violent gear slipping and heavy slamming at 45 mph) causing a dangerous deceleration hazard in active traffic. Colley Ford's own technician ran FDRS diagnostics and officially verified that SSM 53876 is present, noting internal breakdown of Clutch Packs A, C, D, E, F, and the Low One-Way Clutch—which directly matches the hardware failures under active Federal Safety Recall 26S48 / 26V402. Because Ford Corporate has delayed releasing the permanent recall remedy until 2027, the manufacturer and the dealer forced me to pay out-of-pocket upfront just to diagnose their known engineering defect. I was charged a $250 diagnostic fee that should have been completely free given the active federal safety campaign. Because Ford refused to cover the teardown labor or provide emergency rental vehicle assistance, they held my family's mobility hostage. I was forced to pay to have my unsafe, unresolved vehicle towed home today just to remove it from the road. Be incredibly careful servicing a vehicle here—they will force you to pay upfront for their manufacturer defects and leave you completely stranded.
• JE

  Jeri Evans

  Oct 3, 2026
  1.0
  I bought a 2015 Lincoln MKZ from a Lincoln dealership in 2017. They did not share that the car had serious defects with the head gasket and block that would cost $17,000 to fix. In 2026, with millage of 66,500, the engine light came on and I took it to a car shop. Within hours they had analyzed the issue. The car shop said that the car's gasket had a crack in it. They told me to go to the dealership and didn't charge me, which was very generous. Colley Ford took two days to see what the problem was. The engine light came on and they said it was the head gasket. They charged $260 for their opinion. They first suggested replacing the gasket which would be $17,000 or we could replace the motor for about $13,000 but the engines are on back order and had no idea when they would be available. I will never buy a Ford or Lincoln again. I do not trust this company.

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