Toyota Place

Reviews

• FL

  Fernando Lopez

  1 day ago
  2.0
  I came to see a truck and eventually bought it at a price that was reasonable, they didn’t match my offer which was disappointing. I’m not a person to post negative things, I believe the way people treat you as a customer it should be a learning experience to continue or to improve to service the customer. However, when you don’t take responsibility of what you say that is not good service. You need to let people know about your policies and restrictions, nevertheless do whatever it takes to see a satisfied customer walk out that door with a smile and return. The salesman told me he was going to fill up the gas tank and wash the truck, he did wash the truck however when I saw the gas gauge it was only half full. His manager told me that was the policy, he didn’t even try to have a solution to make me happy. Again very disappointing. I will not be going back to that dealership again, but I hope that they will train their employees to better service the customers and disclose their policies beforehand and be transparent about it. Wish you the best…
• BS

  Baltazar Salazar

  4 days ago
  5.0
  Just picked up my new Tacoma from Toyota Place in Garden Grove and the whole experience was excellent from start to finish. Aaron Osiel Ortiz and Nicole Barajas were the ones who really made it easy. He was responsive, knew the Tacoma lineup inside and out, and never once made me feel pressured. He walked me through options, pricing, and what actually made sense for how I drive. Super professional and easy to work with. Andy Vo kept everything moving on the sales side and made sure I wasn’t sitting around waiting. Clear communication the whole way. Jip Kang handled the paperwork and financing smoothly. Explained everything, no surprises at signing, and got me out the door with my truck the same day. If you’re looking at a Tacoma (or any Toyota), ask for Aaron Osiel Ortiz, Andy Vo, and Jip Kang. They treat you like a person, not a number. Highly recommend Toyota Place Garden Grove.
• SK

  saada Khaled

  5 days ago
  5.0
  I had an amazing experience with Toyota Place for the second time. I received excellent help and service from Mo Almuhajer, and I truly appreciate his professionalism and support. I’m always happy with the service here, whether it’s for car sales or vehicle service. I keep coming back to Toyota Place because of the great customer service and the positive experiences I’ve had every time. Thank you again, Mo, and thank you to the entire Toyota Place team for the excellent service!
• AC

  Alfonso Calderon

  6 days ago
  1.0
  Estoy pagando un Toyota camry 2026 el trato fue excelente pero al entregarme las llaves y tratar de abordar a mi carro, me percato que la puerta está colgada desalineada le hago el comentario a la vendedora y me dicen que lo lleve al área de reparación, ahí me dicen que es normal que azotar mi puerta para que cierre A pesar de ser un carro ser mío, no me respetaron la garantía de Bumper a Bumper Ahora tengo un compromiso de $45,000 que ya estoy empezando a pagar por un carro yonke nuevo que me vendió Toyota de Garden Grove
• KN

  K N

  Jul 31, 2026
  1.0
  The worst vehicle buying experience ever! 1. I bought a used 2025 Camry that wasn’t ready for sale! Nobody at the dealership checked basic functions in the vehicle like lights, etc! 1. The vehicle was not detailed! It was dirty with nail clippings around the console and front seats! The gaps around the console were gunky from sticky dirt! 3. The front driver light was not working after I took the vehicle home! I took it back and it turns out the technician that installed the security system, added on by the dealer, broke the computer panel that controls the lights!! They had to replace it for $2800! (Their $)! 4. They wanted their technician to re-install the security system! I said “hello no!” 5. Henceforth, they owed me $1395 that I had been charged for the security system! They called me and assured me that they’d have my check ready by the day my vehicle was ready for pick up! They offered me a service rental but I declined! 6. When my vehicle was “ready”, a week after because the parts had to be ordered, I went in but they hadn’t reset the computer! So the whole system was glitching!! Mind you, they called me to pick it up saying it was ready!! 7. I go in, pick up my vehicle, and go to the finance department to pick up my check as promised! Turns out, they don’t have the check ready, plus they don’t have a “suit” on site who can write me one!! 8. A huge business that doesn’t have pre-signed checks with just the name and amount to be filled in electronically?? Give me a break! They were just chicken to tell me that my check was too small for their big dealership to be bothered for!! I am never taking my vehicle to be repaired here! It was my second purchase of a vehicle here too! First time was in 2012 when we purchased a new Sienna! - which we always repaired here!