Fullerton Ford

Reviews

• ST

  Spotted Towhee

  Sep 25, 2026
  5.0
  Caesar Saved the Day! My wife was stranded at Disneyland and we needed to reach out to Ford right away for a replacement part. Caesar handled the situation beautifully well, and if I was able to give more than 5 Stars I would. We might be looking to purchase our next Ford vehicle at this location - Their Service Team is wonderful - highly recommend - Bravo and Thank you!
• JD

  Jeffery Davenport

  Sep 19, 2026
  5.0
  I had some service done on my 2019 Ford F150 that I had with 80,000 miles. They added a transmission and it worked out great. Took about one month in time dealing with silver rock for the warranty. The services department took care of all of that with the warranty and got it covered. I believe it was Cesar that helped me and he was amazing!
• DR

  Derek Rudd

  Sep 16, 2026
  5.0
  I absolutely would recommend this dealership for anyone looking for a great car purchasing experience. I was helped by Matt, who was responsive, professional and provided an exceptional level of service.
• DF

  David Forster

  Sep 3, 2026
  5.0
  This is a dealership that actually cares about their customers. The turbo went out on my '15 Mustang. Most of the repairs were covered under warranty, but there was a fair amount that wasn't. Joe Green and Cesar went above and beyond to take care of me on this repair. Now my Mustang runs better than before the turbo failure. These guys were honest with me and helped me out a ton on the final cost.
• RN

  Ryder Natzic

  Aug 31, 2026
  5.0
  Super pleased with Fullerton Ford, especially their service department! I was having transmission issues in my F-150. Before coming into Fullerton, I had originally taken my truck to another Ford dealer in the area, in which my truck sat there for a week, not even pulled into the shop, undiagnosed, and fully un-communicated with by the service advisor. Which was super frustrating being out a vehicle for this amount of time. I ended up picking the truck up and taking it over to Fullerton, which was a great decision! At Fullerton, I got in touch with Cesar, who took excellent care of me and my truck. He was super communicative, and productive on getting my transmission issues fixed under warranty and was even able to get me a rental car while my truck was getting wrenched on. I do want to note too, the whole service team was great, when Cesar was gone or out for lunch they all picked up his work and made sure I was taken care of. Hopefully I don’t find myself back in the service department anytime soon, but if I do, I’m 100% bringing the vehicles to Fullerton over any Ford service dept in SoCal. Might even find myself in the sales department later on down the road!

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