Edit: The owner called and was apologetic, and it's true that this was an one-off. Changed from 1 to 3 stars.
I am really sad to leave this review, but this place went downhill. I used this SpeeDee location for at least 8 years, and after a recent visit, I feel obligated to warn others of their false recommendations. I came in for a fluid exchange, and I got 2 recommendations: brakes, and air filters. That I needed to do it before I leave the shop. Mind you, I replaced the filters no more than a month ago. I asked if the filters looked visually bad, and not only based on records, to what that technician/ manager said yes to. I came home and double checked, and as you can see, very clean. (The cabin air filter is HEPA, and is originally dark.) So what could have been $100.00 or so towards anything else, I was nearly duped to waste on an unnecessary waste. I called back the shop after confirming all this, and got a very nasty customer service, something along the lines of, I can't rewind time, I can only talk to them. No apology, no compassion, just "get-off-the-phone" attitude. I hope you consider this review before going there, it may cost you lots of hard earned cash. To the management team, think this through, what could have possibly $100.00 now costs you over $5,000+ in lifetime value of the client. It's really not worth having these sales tactics.