Elk Grove Chevrolet

Reviews

• MM

  Moe

  May 13, 2026
  3.0
  The process was a pain. Finance Manager was a jerk once we politely declined the service contact he tried to push on us.
• TK

  Trevor Kc

  May 9, 2026
  2.0
  I recently had a disappointing service experience with Elk Grove Chevrolet regarding my 2023 Chevrolet Bolt EV. I had the vehicle towed to the dealership because it would not start. The service department determined that a section of the high-voltage battery had failed. Fortunately, the repair was covered under warranty. The vehicle remained at the dealership for about a week while they waited for the replacement parts to arrive. After the high-voltage battery repair was completed, I was informed that the low-voltage battery was no longer charging and needed to be replaced. I was quoted approximately $300 for parts and labor, and I approved the repair. However, when I arrived to pick up the vehicle, the final bill was significantly higher than expected. I asked the front desk representative why the total did not match the quoted amount. I was repeatedly told that the difference was due to taxes, even though the invoice itself listed the tax amount as only $27.13. I questioned how a quoted $300 repair could total $419.08 with only $27.13 in tax, but I did not receive a clear explanation. After several minutes of confusion and no meaningful clarification, I paid the bill and left. Afterward, I researched the battery pricing myself and found the same battery available at Costco for approximately $185. I also contacted Future Chevrolet, where I was quoted $232 for the battery and $50 for labor. Based on these comparisons and the lack of transparency during my visit, I no longer feel confident bringing my Chevrolet Bolt EV back to Elk Grove Chevrolet for future service.
• JB

  Justin B

  May 7, 2026
  5.0
  Bought a van completely remote from San Diego. I was pretty pleased with the experience and aside from a misunderstanding, all was smooth. They also delivered the van for me which was pretty damn cool. I'm not a fan of car dealerships but this one is definitely top of the heap
• DV

  Delma Vidal

  May 6, 2026
  4.0
  Other than the service rep telling me that my warning lights came on and I can have my car diagnosed for almost $300, it well. She didn’t turn the car on for those lights to disappear.
• AM

  Aris Moms

  Apr 19, 2026
  5.0
  ​Rating: 5/5 Stars ​"I cannot say enough good things about my experience at Elk Grove Chevy! If you want a team that actually cares about you and your family, this is the place to go. ​I worked with Clint Myers, and he was absolutely incredible. He went above and beyond to make sure I didn't just leave with a car, but with the right car for us—a 2024 Kia Soul that my family and I are already in love with. The level of follow-up is unmatched; Clint even reached out today to wish me a Happy Birthday! That kind of personal touch is rare and so appreciated. ​A huge shout-out to Gustavo, the Sales Manager, for his leadership and for making the numbers work, and to Kim in Finance for making the paperwork a breeze. The energy in that building is amazing, and they truly made the entire process feel special. ​They worked tirelessly to get me into this vehicle, and the whole experience was seamless and positive. Thank you, Clint, Gustavo, and Kim, for your hard work and for such a memorable experience. If you’re looking for a new ride, go see these professionals!