Valvoline Instant Oil Change

Reviews

• DG

  Diana Griffiths

  5 days ago
  5.0
  Best location on San Diego! We got right in and the guys were super friendly even on a super hot day. Reminded me of my transmission and radiator services due which I intend to take care of next pay period. Would highly recommend. Bonus to use a mailer coupon for $15 off their premium oil change and just a new extra bucks for them to top off my coolant.
• RL

  Randy Lippert

  6 days ago
  1.0
  The girl couldn’t get the oil filter off she was tightening it I filmed it over 3 minutes then i said to the guy that was working with her and said she doesn’t know what she is doing! He went to her and said that your tighten it not loosening it. Then all done grease hand prints all over my hood ect! Not happy. Paid $100 for this!
• SJ

  Sharghi Jami

  May 9, 2026
  5.0
  I wanted to express my sincere gratitude for the exceptional service I received during my recent visit to Valvoline. Noel and his entire team truly went above and beyond, demonstrating remarkable professionalism and efficiency. Their attention to detail and commitment to ensuring everything was handled with such promptness and thoroughness made the experience incredibly smooth and stress-free. It's a true relief to know my vehicle was in such capable hands, and I left feeling completely confident and satisfied with the work performed. I deeply appreciate their expertise and the positive atmosphere they fostered.
• RG

  Raul G

  Apr 30, 2026
  1.0
  I brought my vehicle in for service, but the team installed standard CVT fluid instead of the required Mercon LV. When I questioned this, the staff stated their system (linked to Carfax) told them to use CVT fluid based on the VIN. The Issue: Because this is an eCVT (electronic transmission), standard CVT fluid is incorrect and caused my transmission to start slipping immediately. When I returned to point out the error, the team initially insisted I was requesting the wrong fluid. I had to insist they use Mercon LV and was even charged a second time for the correction. The Resolution: After further investigation, the management realized the mistake and refunded my money. While I appreciate them making it right financially, I am now concerned about the long-term health of my transmission due to the internal wear caused by the wrong fluid. Advice to others: If you drive a Ford Hybrid, double-check that they are using Mercon LV. Do not rely solely on their internal scanners if the car isn't driving right.
• AM

  Anthony Marino

  Apr 28, 2026
  1.0
  This shop is a total joke. Avoid at all costs. Does this crew take any pride in their work? I got my oil and front / rear diff fluids changed here. This service was recommended by the shop and the car company. The shop crew here forgot to put my engine skid plate gap filler back on. I drove off without it and returned once I realized it was missing minutes later. They eventually put it back on. In addition, this crew lost several of my OEM skid plate bolts somewhere on the floor of their shop. I checked to see if the bolts had been replaced to their rightful spots and I noticed one of the engine skid plate bolts was replaced with a different bolt that wasn't there before. They torqued the bolts down so tight I can't get them off with my own tools at home. Other bolts were just straight up missing and were never replaced. They also put the oil filter access door on backwards and torqued the bolts down so hard I can't take the door off to put it back on the right way. I don't expect everyone to be an expert on every aftermarket skid plate that rolls into the shop. However, they can't even be bothered to put the original bolts back correctly or put the oil filter access door back on the right way. I'm going to have to seek the assistance of an off-roading specific shop for help, because this Valvoline crew made it impossible for me to fix these issues on my own. I will say they're pretty good at adding up all the service charges and collecting payment though. Customers at this shop pay top dollar for service. You can't count on anyone to do the right thing out there anymore. It's a shame. Learn to change your oil and fluids on your own. These guys will change it for you, but you'll drive away with new problems that they created for you.

Frequently Asked Questions About Valvoline Instant Oil Change