Enterprise Rent-A-Car

Reviews

• KF

  Kendra Frautnick

  Jul 28, 2021
  5.0
  Fast, easy, clean car, good customer service.
• GM

  Geena Meekins

  May 16, 2020
  5.0
  I have many things to say but the first is excellent customer service I’m crying as I type this comment the only word I can think of is excellent !!! The manager there has to believe in God! He’s truly the most understanding loving caring considerate individual in this world I tell you I’ve had nothing but bad luck with getting someone to rent me a rental car with no hardcopy drivers license no regular bank debit card due to my wallet being stolen they don’t take prepaid credit cards they don’t take temporary drivers license at over 99% of the rental companies . I’m truly blessed to have this company help me right now while my car is down and I will not do anything to jeopardize this kind of treatment. Thank you enterprise car rental of Dublin ca!!! You are #1God bless every one of your employees
• EE

  Erick

  Jan 23, 2018
  1.0
  Car rental was going well, up until the day I returned it. The day I received my rental I placed my magnet phone holder on the air vents. As I use that to hold my phone while I drive have been doing it for the past 2 years. The day I returned the car, I forgot Enterprise's address so I looked it up in google maps and mounted it on my magnet in the rental. I turned in the rental shortly after they gave me a ride to the body shop to get my car. 5 minutes later I got in I got in my car and as I always do out of habit it try to place my phone on the magnet, and noticed I forgot it in the rental! So I raced down there, the rental place is 3-5 minutes away but I ran anyway just in case. As I got there literally 10 minutes after just dropping off my rental. They could not find my magnet, I told them it was literally right on the vents, i went to look for myself, it appears someone took it. They went to "search" for it and could not find it. They said they would call me if they find it, yeah right. I followed up this morning and of course the jokers want to blame me, calling me a liar and saying no one took it. You know, I know I am part to blame for this as I shouldn't of left anything in the car because you can't trust these idiots. Also this magnet costs $7 on Amazon. It's not the value of the item it's the principal of the thing. They took it and to make things worst call me a liar. Honestly, I should show up there and beat the hell out of their asses but I don't want to go to jail for a $7 magnet. If I were you, i would go somewhere else, or make sure you take everything out of the car when you turn it in, these guys are thieves. Ten minutes later they steal it and still have the audacity to call me a liar.
• JC

  Jorgeccazares@gmail.com Cazares

  Nov 16, 2017
  5.0
  I've been rented cars with your company for a while and I never have any complaints customer service are great they treat me very well every time very friendly.great great service thanks for your business.

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