Enterprise Rent-A-Car

Reviews

• CC

  Charlotte

  6 days ago
  1.0
  I had a really disappointing experience attempting to rent a car through the Davis Enterprise office. I reserved a standard sized SUV, and received a call approximately an hour before my pickup time that the car that was returned had a check engine light and couldn’t be sent back out. I was told the only cars they had in stock were sedans, smaller than the size I had reserved, which wouldn’t work for my needs. The afternoon unfolded into a disappointing series of events where we were told completely contradictory things by multiple different Enterprise employees. We ultimately ended up at SMF to try to rent a car from that location because of the wide variety of cars they had, but were told they had no obligation to honor the price we had reserved online and the price we would’ve had to pay was nearly double the price of our existing reservation. The check engine light issue can’t be helped, but I felt very frustrated to be told contradictory things from different employees, including that the location was supposed to receive multiple returns of our reserved car size overnight only to be told this morning they had nothing returned and could not help us. There was no sense of urgency from anyone we interacted with throughout this process to make things right or accommodate us. I was also supposed to receive a call from the regional manager to discuss options and that call never came. Apparently, making a reservation is akin to wishing on a shooting star or throwing a penny in a well. If they have something they have something and if they don’t you are simply SOL with no meaningful effort to resolve the problem.
• AK

  Ann Kokalis

  May 2, 2026
  5.0
  Nice to have a car rental place close to home when a nice or bigger car needed. Staff are always helpful and provide great service. Returns have always been quick and easy.
• DS

  Dianne Stassi

  Apr 18, 2026
  5.0
  I loved the Ford F150! I felt so safe and comfortable for my drive to and from Idaho. I asked for a four wheel drive a few days before and Enterprise was able to accommodate the change. Therefore, we were able to get over the Donner Pass in a snowstorm. The service and the vehicle were better than I could’ve expected.
• MT

  Mike Taylor

  Mar 24, 2026
  5.0
  Always the best in the business. Quick, easy and on the road right away. Great selection. Great pricing.
• GJ

  Gianna Ji

  Mar 18, 2026
  5.0
  The rental service at Davis Enterprise was great! The staff Erin and Jacob are very friendly and helpful. They even provide me service to pick up me from my car repair shop. It's so convenient! Very quickly I can get my rental car. Appreciate them very much!

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