Winner Chevrolet

Reviews

• CJ

  Chrissy Jackson

  3 days ago
  2.0
  So I was told that no problem I could come down and we could get a car and trade in my old Kia at a Kia soul and they sell steam at the time was very nice and we stayed late I ended up getting a car that I didn't really want they jacked the prices up even more and they knew I couldn't afford more payments but they did that anyway and they sold me a car that they wouldn't tell me much about and it had a crack in the windshield one of the running lights was not working the gauges in the tires were not workingafter I left the dealership they said bring it back on a Monday to get everything fixed and up to par on it but over that weekend my car started making a really high-pitched squealing sound out of the front end. Then so when I took it back Monday and they knew the sales team knew I was coming in that Monday to bring the car to get everything fixed but that front end there was something wrong so when I get there I go in and it's a whole different sales team on the floor and I got behind the desk in the corner office decides to start arguing with me calling me a liar that I didn't have an appointment that the crack in the windshield was already there and now all he had to do was look in the computer that I had already called about my friend and squealing and he didn't do any of that he just wanted to call me a liar got in my face. It was clear that the car had something wrong with the front end and they were I was literally going to walk home they didn't know when they could get to my car so they expected me to be without a car the whole time while they tried to fix my car the guy finally I said take it off the lift I'll just drive it home forget it forget you guys hysterically crying I felt so disrespected felt so I felt horrible leaving there didn't the guy comes out after he had looked at the computer and tells me oh let us fix it let us look at it so they I bottom line they ended up keeping my car. So then when they kept the car to fix it because there was something obviously wrong with the front end and it ended up being the struts on the front the towers for the struts. I had to come back the next day to pick up a loaner car that I had for almost 2 weeks because they had my car. After being called names threatened crying hysterically making me feel like less than than they finally decided okay well maybe the front and something's wrong we should fix it first that's a liability. After them having my car for about a week I had to get something out of it so I go back to the dealership and I get in the car to get something out and I see the work order there and they put used parts on the front end of my car and it's already making that sound again and I've only had this car for about 5 months. I could swear this car with a loaner car because there's no owner's manual there's no there was little things wrong with the transmission is going to go out soon it slips all the time and I'm afraid to even go into that dealership and tell him hey even though it's under warranty they are not kind people they were rude they sold me this car and it was from Reno Nevada and it didn't have a front license plate frame nothing to put it anywhere no holes drilled know nothing so I called them and asked them to put one on. After arguing they agreed to do at no charge. But they never called me to tell me when to bring it in. This car is not gonna last long and I'm afraid to even ask then for anything. I'm on a fixed income and I take care of my terminally I'll father so I need a car. I $100 more a month than my budget can take and they knew that. Horrible car buying experience ever.
• CC

  Cody Cambra

  Sep 21, 2026
  5.0
  I went to winner Chevy for a check engine light and what I thought was a transmission shudder turned out to be a misfire and I just needed to replace my spark plugs. Jake was great and definitely helpful I’ll definitely be back for any future services.
• WG

  Walter Gwathney

  Sep 19, 2026
  5.0
  10/10 would recommend. I waited some time to review just to make sure the longevity of the maintenance of the car is good. Just did my first oil change after buying the car and everything looks mint. The process of buying was the most straight forward and easy buying process. The car I went with was a 2023 brz which many dealership try to mark up to insane prices. Tom, Kent, and Sam made sure I had a great experience buying and gave me a really good deal on my purchase. I was really pleased by the hospitality and make sure to talk to Kent to listen to his stories. If you are looking for a car there’s not many better places to look than here.
• JN

  Jeff Nelson

  Sep 4, 2026
  1.0
  I would NOT Recommend this Service department to anyone...I Will LEAVE IT AT THAT!!!! 😔
• KE

  Kenneth Edwards

  Aug 27, 2026
  1.0
  July 25th I filled out a pre approval information form on their website selected a truck spoke to a salesman about everything including my down payment and was told no problem come on down we can sell you that truck. After 2hrs sitting in a very hot sales office I was told they cannot sell me that truck because it's too old and banks dont want to finance it. (I was previously told "no problem" after giving all my info). I was then told after explaining that they wasted my time after saying no problem! They then promised to find me a truck that checked all the boxes I was looking for that a bank would finance with my same down payment. August 2nd I was told they found me a 2016 F150 XLT V6 crewcab twin turbo ecoboost 4x4. I started asking questions about the truck and was told, "what, you don't want the truck? We worked hard to find the type of truck you were looking for with only 84000 miles reliable. We have to work with special banks to finance " FOLKS LIKE YOU who wouldn't be able to finance otherwise!" I didn't ask him to elaborate on that statement but said I want the truck but no intelligent person is going to buy a truck without knowing the price, interest rate or monthly payments or what FICO score they were using to factor the financing. I told them I get paid cash and they said no problem we just need bank statements. After adding a cosigner(girlfriend) we signed the paperwork and while signing the paperwork the disclosure that stated it was a previous rental vehicle the first part of its life was placed in front of me to sign. At that point it was beyond me to change my mind and continued the process. After signing and paying two days later I was able to pick up the truck. Two weeks later I was told the bank denied the deal and I would have to sign the contract again once they found a new bank. I told them ok the truck is making drive train noise and one morning I started it and heard lifter noise. The next day they drove to my house and we signed again leaving out the free oil change and the antenna replacement the sales team told me would happen. Today the reliable truck that they worked so hard to find me to use for work broke down on me. I called to find out how to utilize the 5yr warranty I paid 3700 extra for, (which I bought because there was a lack of trust after looking at the carfax the truck had been not moving much since 2022 a total of 5000 miles and they didn't know why and the last minute declaration that it was a rental vehicle at the beginning of its life and that it had to have the transmission replaced!) To be told it is not active yet and that I had to bring it to them first. The sales experience was absolutely horrible. We will see how the warranty and service works out and how they are going to help me get back and forth to work since the "Reliable" truck they sold me is not working. Update: Winner Chevrolet took care of everything. I have an antenna, my screw cap for my O.S. handle was put on. They fixed the issue with the throttle body and took care of everything without even utilizing my warranty. Update 2.0: truck heater didn't work when I got it back along with the windshield wipers that wouldn't turn off. They still were fumbling the financing and we all agreed to give the truck back. I was told to bring it back on Monday then was called monday afternoon to reschedule because no one would be there to write a check for my down payment return. So then I brought it back (after detailing it)Tues as instructed. Not surprised, I was told no one there was able to give me my money back. I leave they're without my money and no truck. They said they would electronically refund my money on the 11th and told me it should be in my account shortly. Still no money 9/12 and I am supposed to go buy a new truck today from somewhere else on my limited days off but I dont have all the money I need because "Winner" cherolet is not a winner but a loser in almost every aspect of the sales process. Now I can't buy a truck to go to work this coming week.They just continue to waste my time and money