Enterprise Rent-A-Car

Reviews

• RS

  Randy Stark

  May 13, 2026
  5.0
  Employees are friendly, service was efficient and fast and the location was very convenient
• SS

  Soham Sengupta

  May 4, 2026
  5.0
  Matt was great! Awesome customer service
• LL

  Leo Landeros

  Apr 29, 2026
  1.0
  You guys promise me I was gonna get my deductible back and I never got anything back liars!!!!
• FR

  Fabian Ramirez

  Apr 17, 2026
  1.0
  While my car was at Gerber Collision getting maintenance. Gerber had agreed to give me a free rental at Enterprise. Gerber prepaid for 2 days and if my car went over the days of maintenance, which it did. They would pay the remaining balance after I returned the rental car to Enterprise. Upon returning the rental, full tank of gas aswell. which was not full when I received the rental car from Enterprise. The man who checked my car back in, I specifically told him. That Gerber was paying for the rental and not to charge me for the rental. I'm only supposed to pay for the Insurance Full coverage on the rental car. He said no he did not charge me. So few days later I got charged for the full rental amount. I went into the office in person, Hispanic guy at the desk looked up my account and apologized to me for them charging me the full amount. He said it would take 3 days for my refund to hit my account. 2 weeks went by and no refund. Decided to go again in person because they don't answer their phone calls. This time I spoke to the Manager Matthew Smith, who also apologized and said the guy that made the mistake is no longer working there. And he has to contact Accounting and they would issue my refund. Weeks went by again and I made another visit in person spoke to Manager Matthew again apologized that he is so busy, short handed, and he would get back to me at the end of the day, which he never did. I called on April 17th and spoke to Matthew again and the same BS, he said he would call me again at the end of the day. I told him he has been giving me the run around for more than a month. I rented the car March 5 and it is now April 17th and still no refund. I will never do any business with this company again and will look into legal action against these thieves.
• MM

  Morgan

  Mar 31, 2026
  5.0
  Matthew was so kind and attentive and went above and beyond with his service today. Will definitely be back to rent again soon. Thank you!

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