Enterprise Rent-A-Car

Reviews

• GL

  Gloria Lopez

  Oct 8, 2026
  5.0
  The rental experience was great! From the moment we picked up the rental the vehicle was clean, modern , and comfortable! Perfect for our needs. The staff was helpful and ensured we got what we needed to accommodate my children ! They were professional and on point ! Thank you so much to the cathedral city staff , you were all great !
• SB

  Shary Bowman

  Sep 7, 2026
  1.0
  The rental agent was rude, impatient and ignored my request for a car that was black. I would have paid extra but he took the next person in line and handed him the car and upgraded him for free! I was getting a USAA agent for my reservation code. It only took a few minutes but he refused to let me get it. There was only one person behind me and he just walked in the door. The other counter agent was free to help him. He passed out keys even to the other agent ahead of me and gave me the remaining small black car. I was exhausted and very disappointed. I then burned my hand on the black handle to the car. It was painful until the next day. I told the manager but wasn’t feeling well so a few days later I exchanged the car at the location near the airport. I am 77 years old and have done customer service my whole life. This guy was an example of what not to do!!!
• WW

  Walter

  Sep 5, 2026
  5.0
  Loved the service, car was clean and agent was very attentive to make sure that my experience went well. Will definitely rent from Enterprise again.
• CM

  Carminia Meza

  Jul 30, 2026
  5.0
  They came to pick me up from the car shop, did not have to wait long at all. They did everything they could to match my car size within the amount the insurance was willing to pay. I didn’t even have to take the car back to them. I was able to leave it at the car shop and they would pick it up from there. Less stress and worry for me. Plus the everyone who helped me was really sweet and nice.
• SF

  Sierra Foster

  Jul 20, 2026
  5.0
  The employees at Enterprise Cathedral City are WONDERFUL!!! Picking up the rental, 2025 Nissan Sentra, was smooth and easy!! Returning was smooth and easy!!! First time ever renting a car and I had a great experience!!! Definitely will rent from them again!!!

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