Enterprise Rent-A-Car

Reviews

• RP

  R P

  Jun 23, 2026
  5.0
  This is for the White oaks drive shop..tyler and company are perfect at what they do
• HP

  haleigh perry

  Jun 7, 2026
  5.0
  The staff was amazing and went above and beyond to help me out! Would rent a car here again!
• CH

  Cathy Hyde

  May 30, 2026
  4.0
  My one and only experience with the enterprise rental on White Oaks Road was very good in terms of customer service. There were some hiccups that ultimately got resolved, but the quality of customer service and Genuine follow up was very much appreciated. I would go here again, especially because they were very responsive to questions and concerns. This location has a great group of employees that stand out for their excellent customer service.
• JC

  Jerry Callaway

  May 23, 2026
  5.0
  The Staff was very friendly and incredibly efficient and made the entire process quick even on a very busy day!
• AR

  Abigail Rodriguez

  May 11, 2026
  1.0
  I had a disappointing experience trying to open a nonprofit business rental account through this location. I reached out two months before our event because we needed to rent vans under our nonprofit account. The first person who did not handle my request properly was at this location. Instead of clearly explaining the process or directing me to the correct Southern California contact, I was told to reach out to Keith Gloriana, Global Sales CSR / Business Rental Development. Unfortunately, after that, the process was still not clearly explained. Keith also did not provide a clear timeline, next steps, or connect me with the appropriate Southern California person who could actually handle or move the request forward until it was too late and then stopped answering the emails when I asked for guidance. Because of the lack of communication and unclear instructions, it eventually became too late for us to use Enterprise for our event, even though I had reached out with plenty of time. We had to make other transportation arrangements. I understand that business or nonprofit account approvals may take time, but customers should be clearly informed about the process, who is responsible for the request, and what timeline to expect, especially when the rental is for a scheduled nonprofit event.

Frequently Asked Questions About Enterprise Rent-A-Car