Volvo Cars Burlingame

Reviews

• KR

  Kiyyah Rasheed

  Apr 1, 2026
  5.0
  I sincerely appreciate the exceptional service I received during my recent visit to Volvo of Burlingame. Michael was particularly helpful, ensuring I was fully informed regarding the necessary repairs and the associated costs. I was impressed that the service was completed in only a few hours, which is a significant improvement over my previous experiences at Volvo Palo Alto. Since transitioning to this location, I have found the appointment scheduling process to be seamless. Additionally, your team's consistent availability of necessary parts allows for timely maintenance, which I greatly appreciate. Thank you to Michael and the rest of the team for their professionalism and efficiency
• TG

  Teresa Guillen

  Mar 13, 2026
  5.0
  Kah Fai was great at keeping me updated and prompt with timeliness and delivery
• NS

  Nabil Saad

  Mar 9, 2026
  5.0
  Writing to register my appreciation to the great customer service that Michael Morena at Putnam Volvo in Burlingame, CA provided me with from the minute I walked into the shop door, through the clear communication and time estimates over the phone after the rootcausing was performed by the technician to submitting the warranty claim and getting the approval to perform the covered service to dirving my washed car safely back home. Michael is a role model and a living example to how an outstanding Volvo service advisor should perform. Thank you Michael!!!
• RR

  rhino155

  Feb 5, 2026
  5.0
  I had a great experience purchasing my Volvo at Putnam Volvo of Burlingame. Vince was excellent to work with — professional, knowledgeable, and easygoing throughout the entire process. He took the time to answer my questions and made everything feel straightforward and pressure-free. I also want to give a big thank you to Tommy, the general manager, for going above and beyond by holding the car for over 24 hours for me. That meant a lot and really shows the level of customer care here. The car was exactly as described and in excellent condition, and the whole process was smooth and efficient. I truly appreciated how respectful and low-stress the experience was. Highly recommend this dealership if you’re looking for a quality vehicle and an honest, helpful team.
• SS

  societyskateshop

  Dec 22, 2025
  1.0
  I would not write a review but this outrageous experience happened for me 3 times in last year. Have a Volvo XC90 The tailgate was opening from the back gate. Volvo service game me an estimate of about $2200 to fix it (replace the Struts etc). I did not do it. Then I got messages that said my park assist is broken. They have me estimate of about $1800 (said the bumper has to come off etc). And finally I was getting error messages for license light not working. They game me an estimate of $1200 to fix. Frustrated I opened the light panel just above the license. I saw a cable was loose. Reconnected everything and now all the problems went away. So expert estimates of more than $5000 was given to me just for connecting a loose cable. What do you call this? Don’t believe anything the service department tells you. Use YouTube and call independent service places for a factual estimate.

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