Enterprise Rent-A-Car

Reviews

• TS

  Tom Solari

  6 days ago
  5.0
  The rented Toyota is my favorite car. The personnel are friendly and serviceable. The mechanics discount was appreciated. And I appreciate that, when I returned the rental car, I got a ride back to where my personal vehicle was. I've used Enterprise many times over the decades and am always happy with it. Enterprise is the best.
• KB

  Krrrristin Burke

  Jul 29, 2026
  5.0
  Service was fast and friendly, the car was in great shape, and ran perfectly. When the maintenance light came on during the trip, I called enterprise and they reassured me it was only an oil change that could wait until I returned the car, which put me at ease. Everything about the Enterprise experience was next-level. I am a loyal customer and look forward to my next rental with you!
• MM

  Mike

  Jul 18, 2026
  5.0
  Throughout my corporate and vacation travels, I have rented vehicles from every company; and overall, my experiences have been good. However, this was my first time renting from Enterprise at this specific satellite office, and my experience was amazing. I was particularly impressed with the professionalism and friendliness of EVERY employee. Although there were a couple of customers in front of me, I was immediately greeted with a smile and informed that the wait would be minimal. Once at the counter, the employee made me feel welcomed and helped me resolve an issue with my reservation, which was caused by my insurance company. The entire experience was pleasant, and I kept observing the adjacent staff and how they interacted like family and treating every customer as if they were family. Upon concluding my business, I asked to speak to a manager, and I was quickly introduced to Kiya Valentine. I told her directly that this was by far the best experience I ever had at a rental car office, and she must be an incredible manager since her staff exhibited excellent customer service. She displayed a perfect smile and thanked me for my patronage. I was never forced to post a positive review or do anything conditionally. Nevertheless, I felt it was important to share my experience online and acknowledge a very well-managed Enterprise Rent-A-Car team. They earned my respect, and I will definitely return as a repeat customer. Thank you again, Kiya.
• AZ

  Adrianna Z

  Jul 16, 2026
  5.0
  Hrair dropped off my rental car from this enterprise location to the car shop where I brought mine in to fix. He called in advance to confirm, was super friendly, knowledgeable and thorough about the rental process. 10/10 customer service experience.
• AK

  Aleksandra Kasprzyk

  Jul 8, 2026
  2.0
  I really enjoy renting cars from Enterprise, but this location completely let me down. I rented a car from 06/28-07/05. From the beginning, I couldn't connect CarPlay (the music worked, but the maps didn't), I needed an original cable, and even then, the connection to the maps kept dropping. On the first day, my drive was only to the hotel; the next day, I wanted to start exploring LA, but a low tire pressure warning appeared. I called the emergency line to ask what I should do, as I didn't even know if I could drive the car; I was worried that the pressure was so low that the tire would burst. In the end, I drove to the nearest Enterprise location. They also couldn't check the tire pressure on the panel!! They inflated the tires, and I could continue my journey. However, this doesn't change the fact that I lost a lot of hours, and stress accompanied me until the end of the trip, wondering if another problem would arise with the car. Ultimately, it turned out that the car was not properly prepared for rental, and for all the issues I had to deal with on my own vacation, I received only $45 (10% discount); additionally, I had to ask for compensation a second time, even though I informed the staff about the entire situation from the beginning of the drop-off. Additionally, I received information that the maximum distance they can take me is only 1 mile from the rental place. I do not recommend it; the staff is not willing to help when a problem arises.