SC
Shauntee Casiday
Aug 24, 2026
We had a really good experience purchasing our 5th wheel from Camping World in Bakersfield. Kelly, Tom, David, and especially Drew were all great to work with and made the buying experience a positive one.
I especially want to recognize Drew in finance. He was professional, knowledgeable, helpful, and genuinely seemed to care about making sure everything was handled correctly. In my opinion, Drew deserves a promotion to General Manager. He has the attitude, professionalism, and customer service skills to carry that location and make it an amazing place to do business.
Unfortunately, I can't say the same about my experience with the current General Manager. In my opinion, the Bakersfield location would be much better served with someone like Drew leading the team. Drew stood out to us as someone who knows how customers should be treated and how a business should be run.
Thank you again to Kelly, Tom, David, and Drew for making our 5th wheel purchase a great experience. Drew, keep doing what you're doing—you deserve the recognition and a promotion!
WL
Whitney Lusk
Aug 21, 2026
I just have to let people know they don’t take care of VETERANS!!! My grandpa who’s a veteran needed help selling a trailer he has bought from them! And all they did was park it in the back let it get dirty and the batteries die! Didn’t even try to help get it sold! We ended up just picking it back up it’s a brand new trailer maybe a year old! Sad they don’t care about veterans!!
JK
Joel Alex King
Aug 6, 2026
Took my mom's class C motorhome there for advertised full restoration services, with up to a $20k budget for repairs. After sitting for 10 days I called to get an update. Spoke with service manager Gilbert who got offended because I was concerned that 10 days had gone by, and the RV still had not even been looked at once. After about 15 minutes, he called me back and told me they were not willing to do ANY work on the vehicle. Not even replacing a light bulb in the refrigerator! Scott the service rep tried to tell me this decision was made due to potential liability. Nothing but excuses, rude and unprofessional behavior and lies. NOT recommended. AT. ALL.
KF
Kevin Fornier
Jul 23, 2026
Outstanding service and warranty dept. I came in with a defective new battery (bad cell) from a trailer I had purchased from another Camping World (Riverside, also OUTSTANDING). They were kind and knowledgeable, I was out of there in minutes without any fuss or muss. I brought in a bad battery which was under warranty (1 month old), and they just handed me a new one, and I was on my way. It was INCREDIBLE. In 2026, I just expect to get screwed, but not at Camping World. They kindly stand behind what they sell. Thanks for a great experience.
JC
John Corral
Jul 23, 2026
WORST INTERACTION WITH A SALESPERSON EVER! MARK P. OR PEDROZA, SHOULD BE FIRED! I WAS VERBALLY ASSAULTED TODAY IN FRONT OF MY SISTER, IT WAS WITNESSES BY A MANAGER AND HE DID NOTHING, MARK PEDROZA ENDANGERED ME AND MY SISTERS SAFETY BY ANGRILY DRIVING ERRATICALLY IN A GOLF CART, FLYING OVER BROKEN PIECES OF PAVEMENT AND INDENTATIONS, HE SLAMMED ON THE BRAKES OF THE GOLF CART HE WAS USING TO SHOW US SCAM TRAILERS THAT WERE NOT THE ONES HE SHOWED US AT HIS DESK IN FRONT OF HIS COMPUTER, CLASSIC BAIT AND SWITCH AND WHEN I CALLED HIM ON IT, HE SLAMMED ON THE BRAKES OF THE GOLF CART, NEARLY SENT ME FLYING OFF THE GOLF CART, THREATENING POINTED HIS FINGER AT ME SHOUTING ACCUSATIONS AND SLURS AND WHEN WE WERE FINALLY BROUGHT BACK TO OUR CAR, HIS MANAGER DID NOTHING BUT ORDERED HIS PSYCHOTIC EMPLOYEE BACK TO HIS DESK, I AM CONSIDERING LEGAL AND LAW ENFORCEMENT ACTION AND THIS IS NOT THE END OF THE HORROR THAT ME AND MY SISTER WERE SUBJECTED TO TODAY AND I WILL BE PURSUING DISCIPLINARY ACTION AGAINST THIS EMPLOYEE BY ANY AND EVERY MEANS AVAILABLE TO ME. THIS WAS UNACCEPTABLE, BORDERLINE RACIST, NEARLY PHYSICAL, HOLLERING, THREATENING AND ABUSIVE, STAY AWAY FROM CAMPING WORLD AT ALL COSTS! YOU WILL REGRET DOING BUSINESS HERE! JOHN C.
