Azusa Collision

The duration of repairs depends on the extent of the damage. Minor damage such as small dents or bumper scrapes typically takes 1-3 days. Moderate damage involving panel replacement or paint work requires 3-7 days. Major collision damage affecting structural components or multiple panels may take 1-3 weeks. We will provide you with a precise timeline during your complimentary estimate and keep you informed throughout the repair process.

Yes, restoring your vehicle to its pre-accident condition is our standard. We utilize OEM-equivalent parts and factory-matched paint to ensure complete restoration. All repairs are supported by our lifetime workmanship warranty.

Yes, we provide a warranty on all workmanship for as long as you own your vehicle. Parts are covered by the manufacturer's warranty. Should you have any concerns regarding your repairs, simply return your vehicle to us, and we will resolve the issue.

No. California law grants you the right to select any licensed repair facility, regardless of your insurance company's suggestions or preferred network. While insurers may recommend specific shops, they cannot legally mandate that you use them. The decision is entirely yours.

Yes, this is among our most important services. We handle all communication with your insurance adjuster, submit required documentation, negotiate the repair estimate, and process supplements if the initial approval proves insufficient. You simply drop off your vehicle and return to pick it up once repairs are complete.

We collaborate with all insurance companies operating in California, including State Farm, Allstate, GEICO, Farmers, Progressive, USAA, Liberty Mutual, Travelers, American Family, Nationwide, and numerous others. If you carry insurance, we can coordinate with your provider.

This situation occurs frequently, as insurance adjusters may not identify all damage during their initial review. When additional damage is discovered, we submit a supplement claim directly to your insurer with comprehensive documentation of what was found during disassembly. These supplements are typically approved. We will not ask you to pay the difference for damage that your policy should cover.

California law does not mandate multiple estimates. A single accurate estimate from a licensed, certified body shop is legally adequate. You should not feel pressured by your insurer to obtain additional estimates. You are entitled to a proper repair at a fair price from the shop you choose.