Cummins Sales and Service

Reviews

• TH

  Todd Holmes

  Aug 22, 2026
  5.0
  Had an issues with our fire engine while deployed on a wildland fire. Staff was extremely helpful, quick diagnosis with parts available. Can’t say enough good things about the staff and customer service.
• TB

  Tanja Beck

  Apr 10, 2026
  5.0
  Our generator on our RV stopped working while on the road. We stopped in and Brian greeted us letting us know that the technician is out on a job. He offered us an electric hook up while waiting. When Conor arrived he happily started working right away diagnosing. While he was working Seth stopped by and confirmed that Conor is the absolute expert with these generators. Everyone was in a great mood and friendly even though it was getting close to the end of the day. When he finished Conor noticed one of our tires looking a bit low and he said, while I have the air out let me check that tire for you. He found out that our inner tire was fully flat and the outer tire had to work overtime. What a life saver. He recommended Les Schwab a few miles away. When we went into the office to pay these guys refused to give us an invoice. We put something in the donath box and left extremely happy. What an amazing group of guys. Highly recommended for the friendliness and expertise.
• JM

  Joshua Millberry-Davis

  Oct 19, 2023
  1.0
  Generator only lasted 900 hours and they refused to cover it under warranty. These machines are built to fail after about 1000 hours and service techs will find a reason to void warranty. Customer service was rude and condescending. Buy a Honda much better more fuel efficient and easier to repair.
• LC

  Laird C

  Jul 29, 2017
  5.0
  Just had our motor home worked on and I was very satisfied with the whole process. We called a couple of weeks in advance to make an appointment and I also requested to use their hookups since we would be arriving later in the day. Their set up for RV's isn't quite as good as we've experienced at other Cummins locations but we managed fine. Joe was who we checked in with and he was very professional and kept us very informed on what to expect. We had a check engine light issue that was intermittent so Jared started work on it the next morning. He came up with an initial diagnosis of a bad egr valve then dug a little deeper to confirm it. When he was sure that was it, Joe did up an estimate for repairs and confirmed they had all the parts (which they did). Gary the next technician went to work on getting the job done and because he finished quicker than they expected they reduced my bill. As it was getting late in the day we were able to stay one more night and left the next morning. Two weeks later we have had no check engine light show up so it appears they were correct. All in all I'm happy they took care of our problem and appreciate the attitude and skill of everyone we dealt with at Cummins. No problem returning should we need help again.
• SK

  Sam Kelly

  Mar 13, 2017
  5.0
  Historic

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