Hardin Buick GMC

Reviews

• LM

  Laura Miranda

  4 days ago
  5.0
  I’ve had a great experience with this dealership, not only when purchasing my truck but also with their service department. I especially want to thank Jesus and Pedro, who helped me every step of the way throughout the purchasing process. They made the entire experience smooth, stress-free, and enjoyable. I also appreciate the service department for their professionalism, attention to detail, and excellent customer service every time I bring my truck in. It’s great to find a dealership where you feel valued not just when making a purchase, but long after you drive off the lot. I highly recommend them to anyone looking for a great buying experience and reliable service!
• AM

  Anthony Montbrand

  Sep 27, 2026
  5.0
  David was great, took care of us and answered all our questions. Made sure we had what we needed. Also a shout out to Jimmy. We showed up at the dealership at 8:15pm and Jimmy still showed us a vehicle even though they were closed. He didn’t hesitate to stay later than he had to. Thank you to David and Jimmy for giving us a good expierience.
• EC

  Emrah Canpolat

  Sep 23, 2026
  1.0
  I had a very disappointing experience with this company. I submitted all the required documents through the link they sent me, including my driver's license, my Social Security number, and all of my personal information. After handing over that much sensitive information, I heard nothing back for three days. I only found out who I was dealing with at the last minute, when I got a text after showing interest in a car. When I called, the representative told me he would get back to me, and he never did. Later, I explained that I had sent everything three days earlier, and I was told they had just spoken with me five minutes ago, which made no sense and showed they weren't even listening. If their system had an issue, a simple update would have been the professional thing to do. Instead, I was left waiting with no communication. The customer service is careless and unprofessional. Be cautious before trusting this company with your personal information and your time. I will not be doing business with them.
• ML

  Marisa Lim

  Sep 20, 2026
  5.0
  ⭐⭐⭐⭐⭐ I had an exceptional experience purchasing my new Buick Avenir at Hardin Buick GMC! Santos in Sales was absolutely wonderful—straightforward, professional, and genuinely easy to work with. There was no stressful back-and-forth haggling and no pressure. He took the time to thoroughly walk me through all the features of my new vehicle and made sure I was comfortable with everything before I drove off. Talia, the Finance Manager, was an absolute rockstar! She was so sweet, personable, and made the finance process incredibly easy and stress-free. Best of all, I was in and out in less than three hours! Car buying can sometimes be an exhausting all-day experience, but Santos and Talia made this one smooth, efficient, and actually enjoyable. Thank you both for such a great experience. I absolutely love my new Avenir and would highly recommend Hardin Buick GMC! ❤️
• RI

  Ribhi Ihmud

  Sep 5, 2026
  1.0
  If I could give Hardin Buick GMC zero stars, I would. This was hands down the worst dealership experience I have ever had. The salesman was unbelievably rude, arrogant, dismissive, and completely unprofessional. When I asked for $2,000 off MSRP—a perfectly normal part of buying a vehicle he actually told me that I “this might not be the truck for you.” Apparently, negotiating at Hardin Buick GMC means you’re broke. For the record, I have an 840 credit score and tier one credit. Affording the truck was never the issue Buying a new vehicle should be exciting. This salesman managed to ruin the experience almost instantly by talking down to me and acting as though I should feel privileged just to pay their asking price. His attitude was insulting, condescending, and completely unacceptable for anyone working in customer service. The entire interaction felt less like buying a vehicle and more like being judged, and belittled by someone who thought basic negotiation was beneath him. The “there’s nothing we can do” routine was laughable. It came across as nothing but dishonest salesmanship and pure greed. Anyone considering buying from Hardin Buick GMC should be extremely careful. Do your research, compare prices, question every number, and do not let anyone shame you for negotiating. A dealership that makes customers feel like dirt during what should be an exciting purchase does not deserve their business. I would never buy a vehicle from this dealership after this experience, and I would strongly recommend going somewhere that understands basic respect, and customer service.

Frequently Asked Questions About Hardin Buick GMC